Mushan Yingxue Holiday Bieyuan (Siguniangshan Changpinggou Scenic Area)

服務態度非常好，值得推薦，有免費停車場，李充電樁50米，村委會邊上，兩個帶眼鏡的小哥哥非常熱情

發現問題解決很及時

房間衞生間和化糞池直通，奇臭無比，感覺在沼氣房過了一夜。沒有空調可以理解，沒有紗窗不知道酒店服務人員讓我怎麼理解。服務人員態度很差，不管提什麼要求都是沒有，請您理解一下。環境和酒店宣傳照嚴重不符，問及原因，説是圖片油畫宣傳照，平台根本什麼都沒有。不知道那些點評中的好評是怎麼來的。絕對是此生不住民宿，建議沒定的親們絕對避雷。

幫大家避雷了，這個酒店除了價位是中高端酒店外，別的沒有一個地方可以，第一，説下酒店服務，酒店的服務非常拖拉，拉垮，全程就一個小哥哥有笑容，我是去入住，不是你債主，第二酒店是高原酒店，圖片修的很好，酒店的服務與價位不匹配，酒店內打死了一個蜘蛛，酒店馬桶衞生間非常的臭，衞生間門一打開臭氣熏天，然後換了一間，酒店半夜門是鎖着的，渴了想去車上拿瓶水喝去不了。這就是一個坑的酒店個人感覺，不相信的可以去踩雷試試看，花五六百是這種服務與房間，性價比是根本沒有性價比一説。酒店沒有拖鞋要自己問，酒店沒有洗手液，五六百的酒店沒有拖鞋和洗手液，衞生間的紙巾就一點點，可能就夠給你擦一次屁股的吧？中間問他們服務員要了幾個打包盒，問他們要收費嗎？那個服務員想了好久説送我了，拜託五六百的酒店我都入住了，幾個打包盒你要收費你就直説，我們肯定會給的，不收費你就直説，不要想很久好嗎？總之酒店服務與價位不匹配，酒店衞生沒做到位，酒店服務員全程沒有笑容，生活用品不齊全，沒拖鞋，沒蚊香液，沒洗手液，沒衞生紙，這些都需要客人自己問的。

Hotel locate o in good area, friendly and good support staff. Delicious dim sum for breakfast.

The stay was ok. The hotel staff were not that friendly and helpful. The staff didn't greet us whenever they saw us during our 2 nights stay there. It is a small property and we were probably the only few customers there and yet it felt like we're were strangers to them. There is no elevator and we had to lug our luggage up to the 4th floor where our room was. Likewise we need to carry them down from our room when we checked out. If you need suggestion and information about getting around and what to do, don't hold hope that the staff is able give useful tips, you would have better luck checking the Internet. Breakfast was not ready by 7.30am on our first morning and the choices were limited due to low season. We had some soup noodles which was nice. The room was decently decorated. However, the toilet bowl flush was annoying and flushed by itself and splashed water out onto the floor with the "faulty" sensor. There is no air conditioning but luckily there was floor heating. However, the heating took extremely long time to heat up. We also had to request them to activate the heater for us even though they knew we were in the room in the cold winter, really lack of sense of good customer service. The hotel is conveniently located about 10 minutes walk from the Changpinggou visitor center. We visited in February, during the low season, 80% of the shops were closed in Changpinggou area so it felt like a dead town. We went to Shuangqiaogou for meals and it seemed livelier there.