Hyatt Regency Xuzhou

酒店地理位置好，設施齊全，停車方便，入住43層視野極好，但酒店硬件五星，軟件不及五星標準，衞生方面及服務態度有待提高～

前台服務員安娜態度溫柔和善，耐心幫助我們辦理手續並介紹酒店，特別體貼，感覺溫暖😄酒店早餐也很不錯。住在高層客房視野廣闊，心情愉悅😄手動點讚，謝謝😄

酒店還是很不錯的，地理位置，周邊吃飯，購物和出行都很方便，大堂在42樓，安排了住56樓可以俯視徐州市區，這次有個小瑕疵，預訂了含早，入住時前台也確認了有，可是今天去吃早餐卻被告知沒有，最後還是去前台確認後才有，這種內部的溝通錯誤對於這種級別的酒店應該不會出現，一天的心情從早上就不好了

第二次入住凱悦了就喜歡高層的俯視感，辦理入住的小姐姐忘記問名字，免費給升級了套房，尤其是房間號碼有心了🥰，下次過來出差依舊是不二選擇。位置在市中心購物吃飯又方便，尤其是外賣都點得到，超棒！

地處市中心，吃喝購非常方便，與地鐵站、燒瓶貓幾乎無縫連接。提醒：地鐵站5號口離酒店最近，但無電梯，有大行李者慎行。房間內雖無浴缸，但是泳池有氣泡浴蒸汽浴等，很不錯。各方面都不錯的酒店，值得推薦。唯一缺點～玻璃太臟了！

I come almost every month to Xuzhou, since last year I didn’t come to this hotel because really always problems. I decided after a year come back and give a new chance. Nothing change, front desk impossible to be worse , around 30 minutes to find my booking, after been long time waiting the staff of the front desk said sorry and I was explaining that it’s impossible to come tho this hotel because all the time problems because the staff really not professional, can’t be worse . They apologized and told me will send me some fruit ( I don’t really care the fruit) because keep me so long time to check, the funny thing is , NEVER send me the fruit, Never!! It’s not the point of the fruit, the point how can be so bad professional. Really I will not come back again. The worst staff i ever meet and of course from Hyatt only the name . Nothing around Hyatt world. It’s a 3 stars not more !!

We stayed at the Hyatt with our two Little children and the hotel was very enjoyable. The location is fantastic as it’s in the heart of the city. Our room was very spacious and we had a great view of the city, lake and the mountains. The swimming pool was very nice but my favorite was the bubble bed in the change rooms. The buffet breakfast had a great variety with both American and Chinese food options. Overall it was a pleasant stay and I would highly recommend it.

Beautiful and close to all amenities

Very comfortable and spacious. Good service.