Premier Inn Llandudno Town Centre

The hotel is well situated close to all attractions the staff where all really friendly and helpful definitely recommend and will stay there again

自助入住，房間就是燈比較暗，其他都正常快捷酒店的樣子。這家酒店房間是有啤酒起子的，還是很方便的。位置也還行，就是沒有自己的停車場，我看大家車都是停路邊。

Stayed here for one night in a premier plus room, this room was spotless and a good size with 0 issues, air con was great, shower was far better than any other premier inn we’ve stayed in. Very quiet and great customer service - will be staying again.

Good location, lovely friendly staff. Spacious room, but housekeeping was disappointing. We were there for a week, you have to ask for your room to be refreshed. We returned to find clean towels on the bed and bins that had been emptied. Nothing had been cleaned or hoovered, soap dispensers remained empty. Breakfast at the weekend was carnage with too many people arriving af the same time and the lady who was front of house just couldn't cope. We had dinner in the restaurant one evening and were told there was no rice. The hotel is less than 5 mins from M&S or ASDA !! There's a Premier Inn policy apparently to only provide one hand towel in the bathroom despite knowing two people will be in the room. This is both annoying and ridiculous. Overall, lovely staff but processes need to be improved.

Perfect location at the end of the resort. Everything within 5-10 minutes walking distance. Seafront, pier, shops, retail park, station, public toilets. Many cafes and restaurants nearby. A generally well-kept resort. Hotel itself perfect for a short visit. Very clean, well-staffed (all polite and courteous). Restaurant used by us just for breakfast. Note: they do not serve lunch but I believe they do open of an evening. Used when quiet and selection excellent with poached eggs etc made to order. Everything else self service. Great. Not sure about busy periods as quite small area for food service. Actual dining area spacious though. Staff maintained areas very clean and cleaned up straight away after plates were finished. Bedrooms were good size but we had a family room just for 2 people. Double and a single. A good but small shower room. Toiletries wall mounted which looked a little tired/perished but usable. Usual aircon, hairdryer and TV. We had a nice view at the side of the hotel down to the Orme. Ask for a good view. Perfect for a short visit to Llandudno.

We stayed here for 3 nights and found everything positive. As a hotel manager myself in Kent, England, I can't help but spot the details. I found that staff were great and most helpful. Very easy self check in kiosks. With a member of staff near to assist if neeeded. I found all staff i encountered acknowledged you with a smile & polite hello. We were tired and asked if i could take my meal I ordered to the room, and that was absolutely fine, we bought our trays back down for them. I cant comment on the breakfast as we went off-site but im sure this was superb as was my evening meal. There was one member of staff, i should of picked up his name, but i didn't. He always asked if you are okay and needed any help with anything, with check out or bags etc. Within the hotel industry, you have Service & Hospitality that are 2 different things. Service is where you do the job. Hospitality is a personal service going above & beyond. This guy is Hospitality at its best. Great stay, thankyou premier inn llandudno town centre. We sure will be back another time.