Yeovil Town Centre

A nice clean and comfortable hotel easy walk to town centre not much to do in Yeovil these days but great location. Room was nice and clean wish you could open the window Nice and quiet the breakfast was good though i prefered it when it was a buffet. overall very good. Will stay again.

Great place to stay, staff really helpful, special mention to Morgan who always resolves any problems (usually none). Comfy beds and great to have a soak in the bath ☺️. Parking is easy, not too far to the car park, park next to the hotel after 6 and depart before 8 though

'Terrible' does not relate to the overall stay - Just Breakfast Staffing. Room great - ALL Staff were great. BUT ..... had to wait 15 mins to be seated at breakfast, then it was a further hour before the breakfast was served. One Chef, One waitress (Fran) and they had pulled in another member of staff from housekeeping - Unsure of her name, but she was another hardworking, polite and friendly individual. They were working seriously hard to keep things going, and the restaurant was not overly busy, the staff were constantly having to replenish the Continental breakfast as everyone was using that counter whilst waiting for cooked breakfasts. One of our group was told they could not have breakfast as it was too busy and they had not pre-paid, even though they were staying in the hotel, and were booked in the night before - In fairness, that did get sorted. I know of at least one couple who went in for breakfast, but left after 45 mins when their order had not even been taken. Come on Yeovil Premier Inn - You NEED to sort out your staff cover! Having one of the Housekeeping team does not resolve the issue. I have stayed in a lot of Premier inns, but never known anything like this before. Your customer facing Staff were a credit to your company - Your rota planning was diabolical