Hotel National

前台服務員態度極好！

We needed a hotel for the night after landing in Zagreb. It had to be close to the bus station, as we had quite a bit of baggage with us, for a festival that we were attending, that had to be carried over to the bus station the next day. The bus station was pretty much just across the road which was a relief. Our flight ended up being delayed by 3 hours and we didn’t get to our hotel until close to 4am but thankfully they had a 24hr reception and we were greeted with a friendly welcome. We were grateful that check in was efficient as we couldn’t wait to get to bed. The room, just like the rest of the hotel looked new and modern. Everywhere looked nice and clean too. Our bed was very large and comfortable. Even though we only stayed at the hotel for about 7 hours I can say it was everything that we wanted it to be.

These are rooms for rent, not a hotel.. First of all, there is no elevator, we dragged our suitcases to the second floor, there is no one to help. When we got to the room, the fan in the toilet was open and humming, at night I couldn't go to the toilet without waking the little one. I ask the girl at the reception what to do, she tells me that I have to look for the fuse box and try to turn it off. We return to the room at night, went to turn on the TV, melted batteries in the remote control, changed the batteries and the TV does not work. The girl at the reception says someone before you messed up the programs and that's it. This morning I went to take a shower, I took out larger (clean) towels - all half wet. The mini bar is empty. Beds very uncomfortable. All in all, we couldn't wait to leave, and the room was 80 euros for one night, which is quite expensive considering all the above. Certainly never there again.

El hotel en si no está mal, es un tres estrellas sin discusión, a media hora andando del centro y en una zona aparentemente no muy buena, muy cerca de la estación de autobuses. Nos hicieron pagar nada más entrar. Uno de los días nos encontramos con la habitación sin hacer y no nos daban solución ni explicación alguna hasta que después de media hora una de las señoritas de recepción dijo que ella la hacía. Es la primera vez que me ocurre esto. En definitiva, aunque la habitación en si estaba bien, buscaría otro si volviera a Zagreb.

Non si può dare un voto ottimo ad un hotel che non rifà le camere e non pulisce il bagno, visto il prezzo pagato. Avevamo problemi con la tipologia delle camere e con molta superficialità hanno in parte risolto. Èsolo comodo per raggiungere il centro.

Receptioniste krijgt alleen punten. De rest is alles behalve, zie ook review van andere gasten. Stof vergeten op alle venstertabletten, de vuilnisemmer op de badkamer was nog van vorige gast. Geen stoel of tafeltje om even aan te zitten. Aub het donsdeken checken, per toeval 2de dag ,met het goed leggen van de overtrek pas gezien. Telefoon doet het niet en we hebben de kabels van TV moeten aansluiten, zoniet geen TV. Geen Airco zeer warm op de kamer ; ze zeiden Oktober is winter al was het buiten +20°. Wij reizen veel en klagen normaal gezien niet snel maar voor deze prijs had ik wel meer hygiëne en luxe verwacht. Bij vertrek niemand aan de receptie voor deze klachten. Nadien kregen wij te horen dat onze hond dit heeft gedaan; de schuld doorschuiven aan de klant ; onprofessioneel en zeker niet klant gericht.