Best Western Wesley Chapel

Everything was nice, except the metal light fixtures were all rusted. But they still worked fine.

We were awaken at 830am by HK and again at 940. I will admit very annoyed because I am a two day stay. When I inqired at the front desk and I stated my check was the next day and asked if check is 11am why a knock at 830 she replied " room service for the stayovers first" Oh ok" I said "hmm that is nice but I requested a do not disturb tag for the door". ( by the way there was not one in room). This is a nice hotel and the services are appreciated. Thank you.

The location was quiet and convenient...just off I-75 and the main highway 54. Property was clean with a hot breakfast included. Challenge was access to internet was difficult however finally achieved. Only one ice machine worked for the 3 floors. It all worked out as we were there only 2 nights.

Close to “The Groves” — shopping, restaurants etc. Close to I-75 too, but not too close as to be noisy.

Staff discussing a personal altercation of a family member at front desk. Very unprofessional. Later on they where i lobby area with a lady crying. Not a good look for place of business. Also 2 front desk clerks laughing and cutting up not professional. When i needed ice all 3 machines broken and when i asked at front desk if they had other ice machine somewhere she said no. When she was asked if complaining to someone in management she also replied no. There where ants in room. The room had not been cleaned well at all. There was garbage in the night stands. $127. A NIGHT room was worth $80 at best. Only good thing i can say housekeeping was nice and pleasant. The guy who did breakfast was very friendly and nice.

The staff was extremely pleasant, and helpful. The room was quiet and very clean!

There was a man laying in the first floor hall with a phone connection to the room, talking on the phone for well over an hour. It was near the laundry room which I attempted several times to use. When I alerted the desk clerk, she said he was a guest. The situation made me feel unsafe

This was our second stay at this hotel. Our stay was very comfortable. The location is a very good one, near many stores and restaurants. The breakfast was good with a nice variety. The worker who supervised the breakfast was very pleasant and attentive. He kept the breakfast area clean and kept up the supplies. We also enjoyed the chocolate chip cookies and coffee kept in the lobby area, for guests.

The property is dated but with that said … it was relatively clean and reasonably priced . Close to lots of shopping , restaurants etc . Close to 75 . Appreciated the breakfast which started at 6:30 and coffee which was available 24/7. Relatively quiet and safe . Breakfast person was very friendly and helpful .