Hotel Romantica

Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for. The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences. I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!

A Perfect Stay – Like a Home Away from Home! We had the most wonderful experience staying at this charming hotel. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality. The owner go above and beyond to make sure every guest feels at home, and it truly shows in every detail. The room Junior suite was spotless, cozy, and thoughtfully decorated, offering both comfort and a touch of local charm. The breakfast was a highlight—fresh, delicious. The location was also perfect, close to local attractions yet peaceful enough for a relaxing getaway. What truly sets this hotel apart is the personal touch. The staff treated us like family, offering great recommendations and ensuring we had everything we needed. If you’re looking for a place that combines comfort, authenticity, and outstanding service, this is it. We can’t wait to return!

The hospitality shown by Michelle and Tor is heart warming. You will meet Michelle when you go for breakfast, she owns the place!! Both of them are extremely helpful and give lots of tips about skiing, lifts and so on. Michelle recommended I take a helicopter tour of Matterhorn and that was the best ride of my life. Single person rooms are very compact but very clean and comfortable.They don't have a fridge but tip for those on level 1 - in winter, there is snow outside your patio. Stick those beers and milk cartons in the snow and they will be fine :-) Strongly recommended.