Crowne Plaza Zhengzhou

Upon arrival, the hotel staff was professional and patient, he waited for us to check in at the counter and then bring us to our room with our luggage. We book the room one day before the trip, and try to call them if we couldn’t check in earlier. They prepared the room and we are able to check in straight away upon arrival. Really appreciate this kind gesture when travelling with kids.

It was my first time booking a hotel in Zhengzhou and it was worth it. Some of the hotel stuff know English, which was really helpful. By the reception, there was always an English speaking assistant. The pool is so big and clean, the sitting area around the pool is even more lovely even if you want to just chill and relax. The stuff all around the hotel was super nice and the rooms were clean, room service came daily. The only issue we had was when we arrived, the didn’t allow my partner to check in due to his nucleic test apparently being over 48hrs, even though on the suikang it was still showing within 48hrs, but they said they look at the time you did it at. And it was midnight at 00:30. This ruined our first night. Worse because he stays in Zhengzhou and hadn’t left ZZ in months, he could’ve done it the morning after getting a good rest. The room was already paid, and they put that money to waste for that day.