Campanile Hotel

We chose the Campanile in Zhuji because it’s a trusted and well-known brand from our home country, France. Unfortunately, we quickly realized that the standards here were quite different. Our stay began with confusion at check-in, as the reception staff couldn’t match the room type we booked on Trip with the names in their system. After showing photos of our reservation, we were finally able to get our room. Unfortunately, the bathroom was extremely dirty — the shower area looked like it hadn’t been cleaned in a long time, with yellowish-brown stains on the walls and floor, moldy joints and a large amount of hair left in the drain from previous guests.(picture is the bathroom when we just arrived in the room) Overall, the facilities felt old and poorly maintained. Sadly, this was the worst hotel experience of our trip.

The hotel sits on a good location close to a huge shopping mall, and it’s convenient to go around. The room was spacious, however the room was not clean enough, especially regarding to fixations such as bathroom floors, walls, fixed furnitures, projectors, floor cushions etc, you can see they need deep clean. Service was very good, we also got our laundry washed! Overall the real downside is the cleanliness

The service there is amazing! Everybody there is so helpful especially wang ayi(the cleaner) and the front door girl!

The staff was really nice

來諸暨看胡夏演唱會，因為有一個安排是去西施故里，所以選擇了這家酒店，雖然價格便宜，不過住着還挺舒適，房間對一個人來説夠大，總體算乾淨整潔，床睡起來蠻舒服，隔音效果還不錯，我沒怎麼聽到噪音，樓下和門口就有超市，所以挺方便，早餐還蠻好吃。

設施：設施設備很齊全，房間裏面佈置的挺好的，看起來很舒適 衞生：衞生打掃的很乾凈整潔 環境：去的時候正在全面升級，所以大廳和走廊是有些亂的，不過改造之後應該會好很多 服務：特別貼心，前台小姐姐叮囑的很全面，有什麼需要也會馬上來處理，體驗還是蠻不錯的，下次來還是會再次選擇的