Campanile Hotel

We chose the Campanile in Zhuji because it’s a trusted and well-known brand from our home country, France. Unfortunately, we quickly realized that the standards here were quite different. Our stay began with confusion at check-in, as the reception staff couldn’t match the room type we booked on Trip with the names in their system. After showing photos of our reservation, we were finally able to get our room. Unfortunately, the bathroom was extremely dirty — the shower area looked like it hadn’t been cleaned in a long time, with yellowish-brown stains on the walls and floor, moldy joints and a large amount of hair left in the drain from previous guests.(picture is the bathroom when we just arrived in the room) Overall, the facilities felt old and poorly maintained. Sadly, this was the worst hotel experience of our trip.

The hotel sits on a good location close to a huge shopping mall, and it’s convenient to go around. The room was spacious, however the room was not clean enough, especially regarding to fixations such as bathroom floors, walls, fixed furnitures, projectors, floor cushions etc, you can see they need deep clean. Service was very good, we also got our laundry washed! Overall the real downside is the cleanliness

The service there is amazing! Everybody there is so helpful especially wang ayi(the cleaner) and the front door girl!

The staff was really nice

以下説下優缺點 優點:1.前台服務很好，很親切熱情。 2.酒店在一個大樓裏的高層幾層，其他層有其他公司啥的，但沒給人很亂的感覺，電梯有五部，很快。 3.房間還算舒適衞生，這個價格應該是性價比很高了，家庭房有個小孩單獨房間，雖小但相當於小複式了，對於我們這種孩子大了的太友好了。 4.交通方便，離萬豐新天地商場很近，吃飯方便。 5.早飯不能説很驚艷吧，但中西式都有了，這個價格能吃到這麼多種類，味道也還不錯的，還有咖啡機可以喝咖啡。 6.附近一個叫陶永記的麪館是真的好吃啊！！！ 再説説缺點: 1.大概打掃的阿姨不負責一些比如門啊，衞生間的玻璃窗窗簾的清潔，有些污漬感覺長期間沒人清理，電視看不了，電動窗簾已經不能遙控了。 2.燈光不夠亮，燈不能同時亮，開了床頭的就不能閲讀燈，小房間倒是比較亮堂。 總之，這個價格已經很棒了，下次還會考慮入住的

位置不錯 衞生方面餐巾紙一包就剩了幾張 很明顯打掃的時候沒有換 服務方面 小哥人挺好的 訂的時候忘記勾選延遲退房了 和小哥説能不能延遲兩小時退房 小哥説要根據明天客房情況 但第二天一點了也沒人來催 好評