Hotel Villa Mexicana

El hotel esta en una de las playas mas bonitas de Zihuatanejo - la Ropa! Super ubicado. Esta limpio y bien cuidado. Lastima que el servicio es pesimo... habia ido otros años atras y me sentia mucho mas bienvendia que esta vez... la gente muy poco motivado, muy poco hospitalario. A veces habia como 5 personas y nadie se sentia responsable para atender. Llegamos al restaurante y poco antes habia llegado un grupo grande. Estuvimos parados ahi como 10 minutos antes de escoger una mesa solos. En vez de una disculpa o explicacion no llegaron en mas de 20 minutos para antender. La barra libre es apartir de las 12, lo que no dice en ningun lado... tampoco al llegar nos dijeron en la recepcion. Para la caja fuerte tienes que bajar a recepcion y si tienes suerte tu llave sirve - la mia no servia! No volveré!

Right on the beach, wonderful staff lots of friendly repeat folks HOWEVER, the one & only complaint from all who was asked was the pillows need replacing. They are horrendous. Most repeat customers state they go to Sam’s club & but their own. That’s the only gripe.

Good: You cannot beat the location in front of the most beautiful beach of Zihuatanejo. The rooms are clean and great bkfast restaurant. Bad: Personnel is rude, lacking understanding of a minimum customer service. They lack enforcement of rules and let guests do whatever they want which affects others. No place to enjoy the beach as all of the chairs are reserved by guests with towels.

No HOT Water. At All. The TVs were messed up in both rooms. We got hit with unexpected surcharges at check-in (prepaid US$722 with *******; had to give another US$355 at desk). The food was awful; cocktails were watery. The only good part of this place is the lead photo.

I enjoyed that this property is located right in the beautiful beach of La Ropa! The workers are very attentive of fixing issues when they occur. The front desk staff are extremely helpful!! . Also the restaurant on site is superb. The only drawback is that the restaurant opens at 8am. The hotel should have a coffee machine accessible at 6am for guests.

For those searching for a basic hotel in a great location, this property may be for you. Basic accommodations and rooms, that are generally well-kept for an older hotel. They do lack drawer space for clothes, although they do have a decent sized closet for hanging clothes. The staff do a great job keeping the rooms and balance of the hotel property clean and tidy. The on-site restaurant serves a wide range of breakfast, lunch, and dinner options. It's a little spendy for certain selections, but the food overall is good if you prefer to stay on the property. The hotel features a couple of swimming pools with the main infinity pool right in the main beach lounger area facing the ocean. The pool can get a bit busy, especially on weekends when occupancy goes up. The hotel is located in Zihuatanejo Bay on Playa la Ropa. It's a great walking beach and generally safe to wade into and swim in. The waves and under tow aren't too crazy like other beaches. You can walk to a number of restaurants within 10 minutes of the resort and there a ton of great restaurants in downtown Zihuatanejo, but the walk is a bit challenging because of the hilly terrain.

We were able to walk to Playa la Ropa beach right outside our door. The restaurant at the hotel was amazing. Taxis were around the corner from the hotel if we needed to go to the pier (downtown).

Hotel Mexicana is in a great location right on the Playa Ropa. It is a fairly old facility that could use a little make over and upgrade. Knowing the rooms are bare basic the location, staff, and ease to pool an sea are top rated. Some staff members who made our stay the best included Susana FD who helped us after we left one bag behind, She went above board to mail a package to us in Mexico City before we left the country. Each day she kept us informed on how it was proceeding. She saved our trip really, and the hotel is lucky to have such a dedicated employee. Also Dolares was a great help in giving us one of the sea view rooms to enjoy the waves and views. The bar staff and the maintenance people where friendly and always had a smile, they give the hotel a great personality.

We just returned home from spending a week at the Villa Mexicana and we loved our stay. Super location on La Ropa Beach. Nice for beach walking, ocean swimming, or a wonderful circular pool which sits just off the on the beach. . Plenty of lounge chairs with lots of shade, attentive staff, nice restaurant with great views and a wonderful menu. Just about anywhere you sit you have an amazing view. Cabs just up the street will happily take you into downtown/pier area for lots of shopping or plenty of Restaurants but we honestly loved it so much we found it difficult to leave. Great find, can’t wait to go back!