Квинсленд, Австралия: отели на тему «Разрешено размещения с домашними животными»

Place is amazing clean , fresh and of high standard . But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to Card then said she would come out and make sure it worked as I said the night before man had to come And make sure carry worked she forgot card for The card so Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10 Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues Not sure what or how I was uograded as the room was smaller and no window as in first room 506 to 606

Рядом с аэропортом, легко найти. Не было никаких проблем с шумом поездов после сна. Номер был чистым, как и ванная комната. Из недостатков, которые, на самом деле, не так уж и важны, можно отметить, что крытая парковка ограничена, а места не очень большие. Также следите за нижней ступенькой в ​​темноте. Мисс спустилась в 4:30 утра, так как я не видел нижней ступеньки, и приземлилась на колени. Можно было бы добавить немного больше освещения внизу лестницы.

Лучшее пребывание в отеле в Брисбене на сегодняшний день. Бесконечно лучше, чем The Calile, Hilton, Marriott, Hotel X, Stamford и т. д. Вообще я не фанат эстетики W Hotels, поэтому я только что забронировал его, но буду постоянным клиентом. Регистрация прошла замечательно, персонал (Рэйчел) был очень хорошо осведомлен, консьержи действительно сделали все возможное, номера большого размера и очень хорошо спроектированы с точки зрения планировки, панели управления освещением и т. д., даже давление душа было отличным. Сантехника в ванной высокого класса.

Return visit. Like the location and ability to charge EV; however toiletries are not refill, despite staying for a week for both stays. Also EV charging facilities will be switched off unless inform them ahead. Room is noisy, as next to highway. Unlikely to return unless I rent a EV

Amazingly comfortable beds and pillows, wonderful little extras in the room to make you feel extra comfortable and a wonderful restaurant on site.

What an ‘Excellent Hotel’!!! 5 Stars from us. It dawned on me, what really sets a hotel above others, & I have concluded . . . genuine hospitality (with a special mention to Brody) whom epitomises genuine hospitality. After a long night of travel arriving late (due to unforeseen circumstances), Brody was so lovely. She felt more like an old friend than staff. She went above & beyond to meet our needs & sets this beautifully designed & artfully styled hotel apart from the others. The hotel offers beautiful all day little snacks such as freshly baked cookies, muffins, shortbread, and much more. ☺️