Чешир, Великобритания: отели, где есть С бассейном

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Расположение хорошее, номер был устаревшим, и по прибытии на полу были обнаружены куски пластиковой обертки. Еда была просто нормальной, жаль, что ресторан на канале был закрыт, когда мы были там. Звукоизоляции нет, поэтому слышно все из соседних номеров. Зона бассейна прекрасная, немного пользовались бассейном, джакузи и паровой баней (у них также есть сауна), большинство сотрудников приятные и услужливые, один или два были немного грубы. Декор номера был очень устаревшим, и он был довольно маленьким, но это было нормально для нас, так как мы были вне дома большую часть дня, хотя на веб-сайте это не указано. Мы были в неделю скачек в Честере, поэтому цены были немного высокими за то, что мы получили. Если бы я вернулся, я бы хотел номер получше в тихом месте, где вы не можете слышать все. В целом все было примерно средним для 3-звездочного отеля.

После того, как я выписался из отеля и покинул отель, на моей карте была предпринята попытка провести транзакцию, которую я использовал для платежей во время моего пребывания, транзакция была необъявлена ​​и зарегистрирована как мошенническая деятельность со стороны компании, выпустившей мою кредитную карту, и в результате мне пришлось заблокировать свою карту, чтобы предотвратить дальнейшие происшествия. Не ожидал этого.

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

On the whole a pleasant experience.  From a cleanliness perspective it was fairly good but there were quite a few spiders webs in ceiling corners and under radiators which had likely been there for some time.  Breakfast was fine however when some of our party arrived 10 minutes before the end of serving there were no glasses for juice and no bowls for fruit/cereal to use. Appreciate its close to the end of the time frame but breakfast was still open. Also if you like coffee, then I’d avoid the coffee served at breakfast.

The first arranged room in 311, the toilet seat cover is broken. And the next room was a dog kept barking. The reception staff rearranged another room for us shortly, their attitude is really good. But the room rearranged to 223 is in the basement, the air circulation is really not good, you can smell the strong pet smell in the hallway. And I can see the 3rd floor lift lobby had dog poo. To be honest, they were doing a dog exhibition, but they are not really well organized to avoid all the inconveniences caused. That’s not really fair to the customers who don’t expect those scenarios.

Good location. Really nice hotel. Self check in available. Swimming pool was great. Breakfast was bit disappointing for this sort of hotel. Just basic English breakfast. No option of fresh vegetables and cheese.

We stayed 3 nights. Pretty much everything was straightforward. Staff were friendly and helpful. The hotel was clean, though a little dated in parts (swimming pool area). Parking was expensive but easy, and the location close to the City Centre was just a dream. All of the main Roman and city attractions are within easy walking distance.  All in all a really good stay. The only niggle I have, is that on the first night we ordered room service after a long trip. It took 3 attempts for the order to be correct. This was disappointing but at the end of the day, it was no massive issue.

Incredible from start to finish. Slight mix up on the booking system but sorted within minutes. Couldn't have been better looked after! Excellent value, staff that go the extra mile made our 1 night stay so enjoyable the children didn't want to go home!

I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday. The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now. The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food. Breakfast in the morning self service again pleanty to choose from and again tasty with great choice. It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there