After checking in online, we got to the hotel and they could not find our booking then in the confusion we were asked if we had paid. After time booking was found. We did not have any further problems.
This is an amazing historic hotel, it's a beautiful castle on a huge lot. Parking is convenient, and the view is stunning. It's also right next to the Blair Athols distillery, so perfect place to stay if you're visiting the distillery and want to spend some time in the nearby area. The small town is also very accessible from this hotel.
The only issue is it's a very old hotel, so the facilities are not the best, and the renovation is very dated. The other thing is the service is not the best, the waitress doesn't really want to serve customers. Be ready for a little frustration due to that. Otherwise it's a great place to enjoy a weekend.
Very nice scenic, good for couples or family to relax, enjoy the nature and the sun. Restaurant’s food is in good quality. Good selection of drinks. Room was a bit old with old carpet and bed. Probably need renovation. Evaluator not working so we need to take the stairs with our luggage’s.
Кенмор — прекрасное место, и этот район — один из самых живописных уголков Шотландии. Тем не менее, уже останавливаясь на этом курорте, я был разочарован чистотой и техническим состоянием не только домиков, но и центра отдыха. В самом домике были отклеивающиеся обои, сколы вокруг выключателей и старые сковородки — всё это легко ремонтируется и/или заменяется. Зона бассейна прекрасная, но вода в нём была холодной, а один из двух душей не работал из-за трещины в основании женского душа. Отдых был относительно недорогим, но, несмотря на это, я считаю, что клуб Кенмора выглядит немного обшарпанным и нуждается в капитальном ремонте или хотя бы в некоторой реконструкции, чтобы не отставать от соседних отелей и домиков, которые более современные и ухоженные.
A lovely hotel in a quiet setting. Bar service was a bit slow but available most times during the day. Food service was ok. Breakfast was good… wide variety… although fruit could have been fresher, ( apple was brown). Dinner at night was ok. Entertainer was good, enjoyed his music and cheerfulness. Difficult to get a taxi on the day we left and was pouring with rain. Staff were really helpful and took us to the train for which we were really grateful! I suggest booking a cab the day before.
Our room was comfortable and a good size. However the bathroom window curtains need attention. A shower curtain pinned up with press studs wasn’t appropriate for security and privacy!
We would stay again.
This venue is really a hidden gem up to a point , the Chef and kitchen ( paticularly the Haddock and Poached Eggs at Breakfast which is Michelin Star level ) the spa and swimming pool are kept to a good standard of hygene , however there is a serious problem with service which is evident from the staff behind the bar ( Saturday 4th May to be specific ) where it was plainly evident for all of the guests seated in the lounge to witness the grief that was being given to the Restaurant Host and other waiting staff by the two individulas behind the bar who were making their life's a misery by poor attitude and unhelpfulness when rightfully they were chasing restaurant drink orders which were painfully slow on deliverance attributed totally to the ineptness of the bar staff . Its about time that Providence Hotels boss Mr Neil Hughes and Blantyre Capital and Fairtree Alternative Real Estate were made aware of this as it is not fair on the efforts made by the other staff who are being dragged down needlessly by the bar staffs under performance , ineptness and demeanour .
We enjoyed our stayed as a family but the service and food in the buffet style restaurant at night was very poor as food was cold and we were finished eating before we received our drinks. We eventually managed to speak to a manager about it. However, we have stayed before and ate in other restaurants and they were good. Upgrades to winter garden bar were nice but again service for drinks very slow. Overall a 6.5/10 stay.
The double bed was a pathetic mattress. In this day and she comfortable beds are basic.
The lamp shade was broken in our lodge and the carpets need replaced. Room 501 living room
Has a strong bad doggy type smell. We couldn’t relax in the living room. It was either from the rugs or sofas.
These lodges are tired and need updated. The bathrooms are dingy. The bedrooms are dark with poor lighting. Not good!
Nice hotel in a great location. With good sized and clean rooms. The bar meals in the evening can be busy and they weren't able to accomodate for one night. Also, breakfast starts quite late at 8 am, so can be very busy a hectic when it does begin. A 7 am breakfast start would ease that and be helpful for business travellers and walkers with an early start.
Очень хорошо
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8,7/10
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9.0/10
Замечательно
ГГостьThis is an amazing historic hotel, it's a beautiful castle on a huge lot. Parking is convenient, and the view is stunning. It's also right next to the Blair Athols distillery, so perfect place to stay if you're visiting the distillery and want to spend some time in the nearby area. The small town is also very accessible from this hotel.
The only issue is it's a very old hotel, so the facilities are not the best, and the renovation is very dated. The other thing is the service is not the best, the waitress doesn't really want to serve customers. Be ready for a little frustration due to that. Otherwise it's a great place to enjoy a weekend.
ГГостьThis venue is really a hidden gem up to a point , the Chef and kitchen ( paticularly the Haddock and Poached Eggs at Breakfast which is Michelin Star level ) the spa and swimming pool are kept to a good standard of hygene , however there is a serious problem with service which is evident from the staff behind the bar ( Saturday 4th May to be specific ) where it was plainly evident for all of the guests seated in the lounge to witness the grief that was being given to the Restaurant Host and other waiting staff by the two individulas behind the bar who were making their life's a misery by poor attitude and unhelpfulness when rightfully they were chasing restaurant drink orders which were painfully slow on deliverance attributed totally to the ineptness of the bar staff . Its about time that Providence Hotels boss Mr Neil Hughes and Blantyre Capital and Fairtree Alternative Real Estate were made aware of this as it is not fair on the efforts made by the other staff who are being dragged down needlessly by the bar staffs under performance , ineptness and demeanour .
ГГостьКенмор — прекрасное место, и этот район — один из самых живописных уголков Шотландии. Тем не менее, уже останавливаясь на этом курорте, я был разочарован чистотой и техническим состоянием не только домиков, но и центра отдыха. В самом домике были отклеивающиеся обои, сколы вокруг выключателей и старые сковородки — всё это легко ремонтируется и/или заменяется. Зона бассейна прекрасная, но вода в нём была холодной, а один из двух душей не работал из-за трещины в основании женского душа. Отдых был относительно недорогим, но, несмотря на это, я считаю, что клуб Кенмора выглядит немного обшарпанным и нуждается в капитальном ремонте или хотя бы в некоторой реконструкции, чтобы не отставать от соседних отелей и домиков, которые более современные и ухоженные.
ГГостьA lovely hotel in a quiet setting. Bar service was a bit slow but available most times during the day. Food service was ok. Breakfast was good… wide variety… although fruit could have been fresher, ( apple was brown). Dinner at night was ok. Entertainer was good, enjoyed his music and cheerfulness. Difficult to get a taxi on the day we left and was pouring with rain. Staff were really helpful and took us to the train for which we were really grateful! I suggest booking a cab the day before.
Our room was comfortable and a good size. However the bathroom window curtains need attention. A shower curtain pinned up with press studs wasn’t appropriate for security and privacy!
We would stay again.
ГГостьThe double bed was a pathetic mattress. In this day and she comfortable beds are basic.
The lamp shade was broken in our lodge and the carpets need replaced. Room 501 living room
Has a strong bad doggy type smell. We couldn’t relax in the living room. It was either from the rugs or sofas.
These lodges are tired and need updated. The bathrooms are dingy. The bedrooms are dark with poor lighting. Not good!
JJustinee4We enjoyed our stayed as a family but the service and food in the buffet style restaurant at night was very poor as food was cold and we were finished eating before we received our drinks. We eventually managed to speak to a manager about it. However, we have stayed before and ate in other restaurants and they were good. Upgrades to winter garden bar were nice but again service for drinks very slow. Overall a 6.5/10 stay.
ГГостьNice hotel in a great location. With good sized and clean rooms. The bar meals in the evening can be busy and they weren't able to accomodate for one night. Also, breakfast starts quite late at 8 am, so can be very busy a hectic when it does begin. A 7 am breakfast start would ease that and be helpful for business travellers and walkers with an early start.
ГГостьVery nice scenic, good for couples or family to relax, enjoy the nature and the sun. Restaurant’s food is in good quality. Good selection of drinks. Room was a bit old with old carpet and bed. Probably need renovation. Evaluator not working so we need to take the stairs with our luggage’s.
ГГостьAfter checking in online, we got to the hotel and they could not find our booking then in the confusion we were asked if we had paid. After time booking was found. We did not have any further problems.
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