Уэст-Мидлендс, Великобритания: отели, где есть С бассейном

Lovely overnight stay. Hotel was really busy with a large party but the staff looked after us really well. Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes. Overall, this is a great hotel which we have stayed at previously and will do so again.

Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm. self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.

This hotel was perfect for an overnight stay fir work the bed was extremely comfortable room Very bright and clean reception was lovely the lady on night shift very chatty and welcoming Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager

I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days. I picked Double Tree Hilton as they were offering the best price. I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.

Отель Hyatt Rengency Birmingham — очень хороший и уютный отель с отличными удобствами. Здесь подают халяльную еду, а по запросу предоставляются молитвенные коврики, что я очень оценила. К услугам гостей прекрасные возможности для отдыха: подогреваемый бассейн, паровая баня, сауна, джакузи и спа-центр. Однако мое пребывание было омрачено отсутствием смарт-телевизора в номере, как было указано на сайте, что привело к значительной потере времени, учитывая, что я планировала большую часть времени проводить дома. В итоге отель повысил категорию номера (до аналогичного номера на несколько этажей выше) после нескольких обращений на ресепшн и долгого ожидания, но я благодарна Кензе за ее помощь. При выезде Нандини была очень любезна и предложила помощь в мой следующий визит в качестве компенсации за неудобства. Также есть проблема с парковкой, которая работает по принципу «кто первый приехал, тот и занял место». Итак, если вы паркуете машину в первый день и, скажем, остаетесь на 3 дня, вам нужно заранее оплатить парковку на 3 дня, что составляет 27 фунтов стерлингов за 24 часа. В течение этих дней, если вы случайно заберете машину и вернетесь, не обнаружив свободного парковочного места, вы потеряете деньги. Ваше место не будет зарезервировано. Было бы лучше, если бы с нас взимали плату за парковку при выезде, а не заставляли платить заранее. В целом, комфортабельный отель с отличными удобствами, но более четкая информация об оснащении номеров сделала бы пребывание намного комфортнее. Я бы лучше подготовился.

A short walk away from the train station, the hotel was a little bit tricky to find it being tucked into the University Campus, but I was happy with the room as a whole. The pictures admittedly made the room appear bigger than it was, but for my stay, it was very sufficient. Comfy bed, good shower, pop-up desk for me to do work in the room.

Nice hotel,stayed here couple of times ,clean from top to bottom,nice view from my room,will book it again

It was a very nice and modern hotel with a large room and comfortable bed. The use of the spa was complimentary with the room and we were very impressed. There is a bar and restaurant onsite and although service at times was slow (but it was busy) the food was delicious and reasonably priced. My only downside was that there was no hairdryer but other than that all that was provided was very good.

Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe. Pros: Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too. Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful. Rooms are spacious and bed are comfy. Cons: Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked. A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre! My friends was stucked to the same room till the end of her stay w a FAN! Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.

The hotel was fine - Staff at breakfast and in the bar were really lovely. However we were charged twice for this booking. I prepaid through the trip app but my brother arrived first at the hotel and he was charged again. Only by accident did we realise this and said it at the reservations desk. They could not help saying that I would probably get a refund for one of the payments but this has not happened. Have now sent an email to the oops manager so hopefully it won’t be long before we get one of the payments back.