Room was average at best
Pillows lumpy and it affected my sleep
Went to buy a bottle of water it was 4.50
Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on
Cheap price but would try a different
place next time
Average at best!!!
The team was so kind. And my stay was short but great. My room didn't initially have lotion so I called front desk and they were up in a few mins with 3 little bottles. I've stayed here once before. It's very convenient (which you pay for) and I would defs stay again,
The location is accessible to different public transport which is convenient for solo travellers. Also, it is in the middle of downtown area where restaurants and major establishments are located. Overall, chateau Lacombe is a good hotel to stay if you are planning to go in Edmonton.
Hotel staff are friendly, the hotel and room was clean.
The complimentary breakfast was good with bottomless coffee.
My room was clean but the shower ******, and the plate glass shower doors were jammed and very difficult to move, also lacked an air vent.
The room didn’t have any air conditioning and the thermostat on the wall didn’t control anything!??
The check in was good; the agent was professional and friendly.The hotel is tired - needs a very deep clean and refurbishing in the common areas, elevators and rooms. It has windows in the rooms that open which was great! The restaurant was unexpectedly closed which was disappointing. Breakfast was pretty much all carbs and protein - would have been great to see some fruit. Lots of food. A decent stay for the price I paid and its proximity to the hospital which was where I needed to go.
The hotel's location is very easy to find. The people on the front desks are welcoming and accommodating to everyone checking in. My friends and I went to Waterton for the long weekend and the room we got is nice and homey. I haven't got the chance to take a photo of the room but here are some activities and places we have visited around the area.
Renaissance Edmonton Airport Hotel — это отличное место для остановки во время вашего путешествия. Renaissance Edmonton Airport Hotel будет замечательным местом для проживания в городе Ниску. Рядом с отелем находится удобная транспортная развязка: Международный Аэропорт Эдмонтона располагается на расстоянии 2 км от отеля, а Edmonton Station — в 52 км. В окрестностях расположено много достопримечательностей, например, Plaza Premium Lounge (Non-US Departures), KidzWorld Airport Playground и Шел. Диапазон рекреационных объектов отеля гарантирует, что гости смогут отлично провести свободное время. Для гостей за рулем этот отель предоставляет возможность воспользоваться парковкой. Если для вас особенно важна чистота, этот отель станет отличным выбором — гости считают его одним из самых чистых отелей в городе. Гости, путешествующие самостоятельно, дали высокую оценку этому отелю.
I was told by the front desk that the cost for a taxi to get to the airport was approximately $50. Then I was told by another member of the staff that it was around $65. I asked the staff to go ahead and book me the taxi and I ended up paying $80 to get to the airport one way. The hotel really needs to figure out a system with the taxi cab drivers regarding flat rates because $80 for Edmonton is unacceptable.
Я забронировал это место для турнира моего сына. Две ночи прошли без каких-либо неудобств. Однако стол и холодильник были немного маленькими, что немного мешало, но это не было большой проблемой. В некоторых других отелях обогреватели и микроволновки сильно шумели, но здесь микроволновка находилась в кладовой, поэтому я мог пользоваться ею тихо, пока мой сын спал, и шум от обогревателя был негромким. Персонал на ресепшене и горничные были в целом дружелюбны, а льдогенератор работал хорошо. Также было приятно иметь питьевой фонтанчик на первом этаже и у бассейна.
Очень хорошо
Отзывов: 222
8,9/10
Цена от
SAR 409
за ночь
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9.5/10
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KKseniia KoshevaiaI’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.
ГГостьОчень хорошо, расположение на главной улице Банфа, это исторический отель с хорошей материальной базой, и очень удобно дойти до торговой улицы за 5-10 минут.
ГГостьThis is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
ГГостьOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
ГГостьLocation was great, we found ourselves walking everywhere from the hotel for every meal as the proximity to everything was so close. The room was very nice and bathroom had 2 types of shower heads, one that’s able to be handheld. If we ever travel back to Banff again I would stay here again.
ГГостьКровать была слишком жёсткой. Кондиционер постоянно переключался с тёплого на ледяной режим, хотя я включила только обогрев. Горничная попыталась убрать мой номер за 45 минут до назначенного времени выезда.
Затем моя ключ-карта была деактивирована за 10 минут до времени выезда, поэтому, вернувшись с завтрака, я оказалась заперта снаружи и мне пришлось спуститься на ресепшн, чтобы это исправить. Первая сотрудница на ресепшене сказала, что она активировала мою ключ-карту, поэтому я вернулась наверх, но всё ещё была заперта, а лифт работал слишком медленно, и я не хотела получить штраф за поздний выезд, поэтому мне пришлось спуститься по лестнице (которую было очень трудно найти!), затем вторая сотрудница дала мне другую, новую ключ-карту, чтобы я могла вернуться в номер, после чего мне снова пришлось подниматься по лестнице, и наконец я смогла забрать свой багаж и выехать. В целом, это был довольно неприятный опыт.
ГГостьWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
ГГостьNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
Альберта — какая здесь средняя цена на проживание в отелях, в которых есть Бар?
По направлению Альберта средняя цена на проживание в отелях, в которых есть Бар, в будние дни составляет SAR 971, а в выходные дни (пятница и суббота) — SAR 1 014.
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