A very convenient location located within the city centre of York. There are numerous bus stops just located within 3 mins of walking making it very easy to travel to rail station or designer outlet. Moreover, there are numerous groceries such as saintsbury, Tesco and M&S foods. 10mins walk to York minister. It comes with complementary breakfast as well and it has many varieties and delicious. From the room you can overlook the Clifford castle as well.
Отель Grand Hotel может похвастаться превосходным расположением, что делает его удобным выбором для знакомства с городом. Удобства отеля первоклассные, сочетающие роскошь и комфорт, характерные для престижного отеля.
Однако уровень обслуживания не оправдал ожиданий, особенно учитывая пятизвездочный рейтинг. Возможно, это связано с высоким туристическим сезоном, но качество обслуживания было нестабильным. В частности, швейцары и носильщики оставляли желать лучшего, а некоторые сотрудники были особенно некомпетентны. Это существенно испортило общее впечатление, поскольку подобные проблемы нетипичны для отелей такого уровня.
В целом, хотя удобства и расположение отеля заслуживают похвалы, качество обслуживания нуждается в улучшении, чтобы соответствовать стандартам пятизвездочного отеля.
Arrived after a 4 hour delay on our train, when we told desk staff they where very helpful even gave us a complementary drink. All areas we used where very clean.
We had a low level Queen room i thought it was a bit small and basic for the price we paid (£180) 2chairs desk big tv and bed. No view except the wall of the street.I was awake from 6am as room was under dining area and I think kitchen could hear banging and chairs scraping the floor.
We where both very disappointed with breakfast..
The full English just wasn't! Scrambled egg, sausage bacon grilled tomato and hash brown and beans poor quality products and hash browns and tomes had run out a waite was over 5mins with rest of food going cold on plate. So did with out. Cold meat and cheese !!! Processed ham and cheese tasteless...what happend to local products?
Staff where lovely at all times and located close to station
Отель просто потрясающий, завтраки огромные, кровати просто объедение, не хотелось из них вылезать. Минус - парковка. Полный бардак, когда персонал парковался там, и приходилось идти в другое место, чтобы припарковаться, что стоило 22 или 30 фунтов в зависимости от парковки. У машин с ограниченными возможностями даже не было значков, и их не проверяли, за исключением той чудесной ночи, когда нам предложили бесплатные банки воды и печенье на стойке регистрации.
Excellent stay. The hotel is ideally located if arriving by train. We arrived in the morning and were pleasantly surprised that we were able to check in early as our room was ready. Our room was spacious, clean and comfortable with a roomy walk in shower. The only thing that would have improved it would have been some drawer space as it only has hanging space in the wardrobe. All the staff were helpfull and friendly. We had an evening meal and breakfast during our stay and both were excellent. We also made use of the leisure facilties during our stay. Overall would highly recommend and if we visit York again would definitely stay at The Milner.
Really comfortable Hotel…such a big room if compare to other hotel, with the big terrace that you can enjoy the view of the river.
Also, it's not too far to walk from the train station as we didn't drive into York. It is within walking distance of York's main attractions such as the York Minister and The Shambles.
The staff are nice and this is a good choice if you plan to visit York.
This exquisite hotel provides exceptional value for your money and is ideally located for immersing yourself in the local attractions! The surroundings are absolutely breathtaking, making it a perfect base for your adventures. Whether you're looking to explore charming nearby villages or enjoy scenic views, this hotel offers a beautiful haven to return to after a day of discovery.
1. Check-out Time Is Too Early
In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered.
2. Luggage Storage After Check-out
As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel.
I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing.
3. Room Facilities
I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests.
Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.
Отзывов: 176
7,2/10
Цена от
3 786 ₽
за ночь
Проверить наличие мест
Посмотреть все отели, где есть баром, в г. Северный Йоркшир
Прочитайте отзывы гостей об отелях в г. Северный Йоркшир
Посмотреть все
7,2/10
DDhanakhorn1. Check-out Time Is Too Early
In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered.
2. Luggage Storage After Check-out
As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel.
I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing.
3. Room Facilities
I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests.
Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.
ГГостьWe were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance.
All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us.
Breakfast - from a menu with a good selection available and friendly service.
Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
ГГостьIncredible hotel with the friendliest staff! The room was immaculate with a very comfy bed, service from all staff was faultless, and location is just a short walk from the city centre. I would recommend this hotel to anybody staying in York, whether for business or pleasure!
ГГостьNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
BBev RussellReally nice place , brilliant value, clean rooms with nice bathroom products all the staff really pleasant helga on reception was lovely and the spa was a bonus with free towels and padlocks at the spa reception paid a lot more for a lot less great parking for £6 def use them again rooms are really well appointed , safe, iron hairdryer good amount of teas coffees and milk only minus is it could use a fridge
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
ГГостьОтель просто потрясающий, завтраки огромные, кровати просто объедение, не хотелось из них вылезать. Минус - парковка. Полный бардак, когда персонал парковался там, и приходилось идти в другое место, чтобы припарковаться, что стоило 22 или 30 фунтов в зависимости от парковки. У машин с ограниченными возможностями даже не было значков, и их не проверяли, за исключением той чудесной ночи, когда нам предложили бесплатные банки воды и печенье на стойке регистрации.
ГГостьLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.
ГГостьWe booked a standard double as we only wanted somewhere to have dinner and lay our heads to break 2 long journeys. Мы были готовы к ”усталой” глядящей комнате, и это было, на самом деле, просто это. Однако и комната, и ванная комната были без пятна; кровать абсолютно огромна с красивыми бельями и душ в утреннем утреннем состоянии была пятно на температуре. Служба с самого начала до конца была фантастической и, хотя у меня ее не было, мой муж сказал, что завтрак был отличным. Мы путешествуем как локально, так и на международном уровне, и я редко комментирую, как многие 4-5* отели просто проходят через ходатайства, однако, Я хотел дать этому отелю и команде хороший крик. Мы, конечно, вернемся и рекомендуем любому, кто ищет очень хорошее место для пребывания на окраине Йорка.
ГГостьThis was our second stay at the Cedar Court hotel for a short break in Harrogate. Easy parking either in the hotel car park (for a fee) or on the road outside ( for free) 10 minute walk to the town centre. Lovely hotel with quiet comfortable room. Very dog friendly. Staff were all very helpful and friendly
Good choice at breakfast and sat in the lounge with our dog to eat it. Great value for money and will definitely be back
Чтобы забронировать отель на Trip.com, просто укажите на странице направление, даты поездки и количество гостей. Затем посмотрите доступные отели и выберите тот, который хотите забронировать. Следуйте инструкциям, чтобы ввести платежную информацию и завершить бронирование.
Как найти выгодные предложения на отели на Trip.com?
Есть несколько способов найти недорогие отели на Trip.com. Вы можете сузить результаты поиска, отфильтровав отели в соответствии с предпочитаемым ценовым диапазоном, или отсортировать результаты по цене, чтобы сначала посмотреть самые дешевые варианты.
Где найти специальные предложения на отели на Trip.com?
Trip.com в течение всего года предлагает широкий выбор спецпредложений на отели. Вы можете легко найти их на нашей href="https://ru.trip.com/sale/deals/">странице специальных предложений Кроме того, если вы являетесь участником нашей бонусной программы, вы можете войти в свой аккаунт и посмотреть эксклюзивные скидки на страницах со списком отелей.
Как получить более низкие цены на отели?
Иногда бронировать отели на даты в середине недели дешевле, но это тоже зависит от сезона.
Сколько отелей на Trip.com?
На Trip.com представлено свыше 5 000 000 отелей более чем в 230 странах и регионах. Не решили, какой отель забронировать? Смотрите наш сайт и выбирайте!
Можно ли отменить или изменить бронирование отеля на Trip.com?
Это зависит от правил отеля и даты отмены. Посмотрите раздел правил на страницах конкретных отелей. Чтобы отменить или изменить бронирование, войдите в свой аккаунт на Trip.com, перейдите в раздел «Мои бронирования» и следуйте инструкциям.
Как связаться со службой поддержки Trip.com?
Вы можете связаться с круглосуточной службой поддержки Trip.com, зайдя в Центр помощи на Trip.com и отправив запрос. В зависимости от вашего местоположения вы также можете связаться по телефону или в чате.