ГГостьHotel itself was nice. Still under construction but clean. Front desk staff were all super friendly and nice.
The older lady working in the restaurant for breakfast was extremely rude. Tried taking my kids there for breakfast and we ended up walking out. She rolled her eyes and heavy sighed at us for wanting to order to go, so then I said we would sit and order if that was easier for her? She acted like there was no where for us to sit amd saod shes about to get really busy. Only 3 other tables were sat at the time of our arrival. After seating us she sat about 4 other tables 5 minutes later. She got their drink orders and seemed super friendly to everyone else but never came back to help us. So we got up and left.
ГГостьThe room was clean, but the whole place is just shabby. The sheets were stained. There were zero amenities, not even an ice bucket. No pen/paper at the desk. No front desk staff the entire time I was there. The ice machine was leaking and there was huge gross puddle on the floor/carpeting in front of the machine. It's a very strange set up with outside doors and inside doors. The safety latch was missing on the outside door of my room which made me feel very unsafe. Overall I would not stay here again.
BBill WetzelThe Heritage Inn is a Great Falls classic, I have been staying there with family since I was a child. It's conveniently located, has good service and the rooms are clean and nice. The casino has a nice relaxing atmosphere with plenty of menu options and lots of sports on tv screens.
ААнонимный пользовательThe front desk wasn't friendly and charged me double the damage deposit. They told me they would resolve it and I would get an email saying it was going to be resolved. I got a email with nothing resolved. I won't be going back to that establishment. Extremely disappointed.
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