Северный Минданао, Филиппины: отели, где есть Завтрак

I was supposed to stay for one night, but my stay was extended due to work-related obligations. Luckily, the staff was kind enough to let me stay in my room and extend it. Thank you so much!

The staffs were nice and they were really accomodating :) Will definitely book with them again

I would like to express my disappointment regarding the service I experienced at the front desk. The male staff member was not attentive at all; when I asked him to ensure that my extension was updated, he assured me he would take care of it. However, around 12 noon the next day, I received a call on my mobile from the front desk while I was in a meeting, inquiring if I would be extending my stay. Additionally, I noticed that during the night, the front desk staff appeared disengaged, busy playing on their phones while I was providing instructions. This level of service does not meet my expectations, and I hope improvements can be made to ensure better attentiveness and professionalism. GUEST FIRST!

Недавно мне посчастливилось остановиться в отеле Red Planet Hotel Cagayan De Oro City, и должен сказать, что это был исключительный опыт от начала до конца. Сразу по прибытии меня встретил дружелюбный и отзывчивый персонал, который заставил меня почувствовать себя как дома. Их теплота и профессионализм задали тон всему моему пребыванию. Номер был прекрасно обставлен, чист и комфортен, из него открывался потрясающий вид. Я оценил продуманные удобства, которые сделали мое пребывание приятным. Кровать была невероятно удобной, что обеспечило мне спокойный сон. Одним из самых ярких впечатлений от моего пребывания стали рестораны. В ресторане отеля предлагалось разнообразное меню с изысканными блюдами на любой вкус. Завтрак «шведский стол» с широким выбором свежих и вкусных блюд мне особенно понравился. Отель также мог похвастаться прекрасными удобствами, включая [укажите любые удобства, такие как бассейн, тренажерный зал, спа-центр и т. д.], которыми я пользовался в свободное время. Расположение идеальное, рядом с торговыми центрами SM Downtown и SM CDO City, что позволяет легко исследовать окрестности. В целом, пребывание в отеле Red Planet превзошло все мои ожидания. Сочетание превосходного сервиса, комфортабельных номеров и превосходных удобств сделало пребывание незабываемым. Настоятельно рекомендую этот отель всем, кто ищет приятного отдыха. С нетерпением жду возможности вернуться сюда снова!

The hotel itself as a lot of potential. Right on the beach, with a nice terrace and in a quiet location not far from a few restaurants. However, it is very old and would need a full renovation. The rooms are spacious but the amenities are old. The headboard of our bed was full of termites and we could hear them behind us while we were sleeping. Therefore, the whole room was also full of flying termites. It was overall not that clean either. We stayed there for 4 nights and they never came to clean the room, not even the bathroom’s bin. On the last day, the bathroom started smelling like mold. The smell was very strong and we couldn’t do anything to change that. Also, on our last day, we were supposed to leave at 3:30am to go take our 4:30am ferry, the reception having organized a pick-up for us. However, we were woken up by the reception at 2:15am saying our pick-up was already here. The pick-up told us when we were telling him that we were supposed to leave at 3:30am to take the ferry at 4:30 that this ferry didn’t exist and we had to leave now, which we ended up doing. At the pier, when we saw that the 4:30am ferry actually existed, we texted the guy from the pick-up and this time he said that the hotel’s reception had told him to come pick us up at 2:15am. Anyways, I don’t know where was the problem and misunderstanding, but it was not the best way to start our day… To sum up, very mixed feelings about this hotel.

За такую ​​цену оно того стоило. Персонал заслуживает похвалы. Если вы посещаете CdO, расположение отеля отличное.

Everything about the room was good. I just think a deeper clean of the floor as well as the toilet floor & shower room walls (it had some mould) would make it perfect. Oh they forgot to give me slippers :( which I learned because my colleagues checked in the following day.

Convenient and accessible