Эстергетланд, Швеция: отели категории 4 звезды

Charming Boutique Hotel! The only reason I have rated Service as Good is because our experience at the Lamp Hotel started off on the wrong foot, thanks to Cecelia behind the front desk. Our initial conversation with her was so awkward and rude, we just looked at each other shocked that she was so unprofessional:( She was so rude to us upon entering the hotel. We politely asked if we could try to check in early. She looked us up and down head to toe with such an off putting attitude and did not even reciprocate in conversation when we asked other questions. Another couple came into the lobby right after us, and she immediately shifted her conversation to them, leaving us standing there speechless, as she began a conversation with them in Swedish. We had arrived so tired, but so excited, as my friend had already stayed at The Lamp Hotel, and had filled me in on how great the hotel was. Cecelia was not warm or friendly to us from the get go, nor accommodating to even offer to take our luggage to store until check in. We had to ask her to do this for us, and my friend literally had to ask her her name about 2 times, before she would acknowledge her question or look in our direction as we asked her questions. We had just traveled 9 hours by flight from the US, and her attitude and personality was not welcoming in any way. We thought we had made a huge mistake booking at the Lamp because of her. We were so glad we did not have to see her again during our whole stay. She was terrible and needs training on empathy, people skills, and basic hospitality. She may not be the best option for behind the front desk as the first point of contact for your hotel. Now once we got past this terrible welcome, we enjoyed our stay so much. The hotel and rooms were gorgeous. The rest of the staff were lovely. The entire hotel is clean, sexy and wonderful! The location is wonderful, the lobby is so chic. The spa is GREAT. The bathrooms are spacious and lovely. I enjoyed my picture window, the tasteful decor and all little details. Housekeeping is PERFECTION. I did breakfast each morning and the kitchen and staff there are INCREDIBLE. They all deserve raises. They were hustling, serving, cleaning, and just a vision of unity and of how to run a kitchen:) The way they all worked and got on so well with each other, was so nice to see. Overall, besides our rude welcome thanks to Cecelia, I thoroughly enjoyed our stay and WOULD stay again. I plan to go back and stay with my husband when we visit Sweden later this year.

The hotel is located in the very center of the city and 1-2 minutes walk to countless restaurants and cafes. The building is old and has its own charm and atmosphere. The breakfast is amazing. The food is high quality and the restaurant is stunning. Parking costs 130 kroner per night and is located next to the hotel. And the gym (opposite of hotel)has 24 hours access . The room is small but the window view to the square is nice. I lost one of my earbuds in the room and the hotel staff found it for me after i called.

房間很大，非常方便，價位非常便宜。 交通方便，不管去機場還是去市區。 早餐非常豐盛，各種都有，蠻適合中國人的。 酒店後面就是湖，溜達溜達非常方便。。 北歐風光太好了，讓人戀戀不捨！

I booked this place for my mother in law but due to heavy snow storm, she wasn't able to make it but the service was very helpful . The booking the non refundable one so that was a little disappointing.

We stayed on the top floor (7/F) with the view of the church and a square. Room is clean and the tub is large. Breakfast is good with a variety of bread and fresh fruits. You can also make your own mini pancakes. Location is perfect situated in the city centre close to train station. There are plenty of restaurants and sushi bars nearby. On the ground floor of the hotel there is a pub where you can grap a beer at around 90 skr. This is my second time staying at this hotel.

Väldigt fint och fräscht hotell med trevligt o mysigt spa. Väldigt bra frukostbuffe .

Freundliche und hilfsbereite Rezeption, sauberes, helles Zimmer und ein umfassendes Frühstück. Die kostenlose Leihfahrräder waren ein weiterer Pluspunkt. Das Hotel oder zumindest der Flügel, in dem unser Zimmer lag, ist etwas in die Jahre gekommen aber noch vollkommen in Ordnung, gerne wieder!

A bit old and outdated rooms and quite small, especially the bathroom, but great location and friendly staff

Personalen var bra. Jag hade ett bekymmer med ett rum som var dåligt lukt som fukt i rummet. Vi kunde inte sova i lugn och ro. Vi var tvungna att öppna fönstret hela natten och det var mycket ljud utanför rummet. Jag pratade med personalen om det och dem bekräftade att det var äckligt lukt i rumme. Dem försökte att hjälpa till men det var inga lediga rum att flytta till. Dagen efter pratade jag med ansvariga på hotellet. Dem lovade att kontakta mig. Jag var inte alls nöjd med boande.