Hampton Inn Abilene

There was maintenance work being done. Wish we had known the condition of the property before booking. We paid too much for the room considering the condition. The breakfast was terrible.

I liked the location. The staff when we checked in. I did not like the old small tv that you had to get out of bed to change the channel. The old spring mattress, the toilet quit running water in the night and I had to fill a trash can with water to fill the tank to flush. There was a stange pungent smell (not coming from the toilet) that would occassionally fill the room. If I had paid $25 for the room, I would have been dissappointed. The sad part was it was my husbands retirement from the military. I wanted a decent hotel for his last night in Abilene. By the way, the reason i did not call the front desk was that it was late and I didnt want to have to bother him to swtch rooms.

Every question I answered was true in heart, I was so pleased I pray that the same kind people are working there. I believe these people deserve a raise. I will continue to go to this hotel as they were helpful with every little or big issue we had . From microwaveing hot water to billing they were excellent to outstanding!!!! The cook for the breakfast was great!! I have NEVER been so pleased. God bless you all !!

Hotel did not appear as photos listed. Not a newer hotel. Room had an unpleasant odor.

Bed was comfortable, room was quiet, complimentary breakfast was quite good, staff was pleasant.

Check in was bad experience. I realize that we live in times of poor service in all areas and the challenges presented on hiring good help. Yet it doesn't take much effort to ask yourself if this was me checking in, etc. How would I want to be treated and do so accordingly for that customer. Too many employees this day are just looking for a pay check with no effort invested in earning that pay. Probably won't stay at this location again.

I ended up having an extra guest and they were able to find another room that worked great. Definitely would consider staying here again.

Nice place overall but the rooms are a little dated. Great staff and location. Lots of restaurants and shopping around.

Even though it is old, the room was nice, the A/C was noisy at first then settled to a nice hum. There was no shampoo in the shower dispenser. Service was good. Breakfast was good was well!