Quinta Real Aguascalientes

酒店的服務人員很熱情，環境優美

Overall very good. Great service, beautiful hotel. It might need a little better maintenance.

Absolutely beautiful property, extremely clean. Knowledgeable and helpful staff members. The best management. Awesome experience. Highly recommend for all purposes: business, family, romantic gateway.

We have stayed at this hotel several times. It is sad to see that it is poorly managed. We stayed at a suite thinking that it would be better (cleaner carpets, fresh paint etc.) unfortunately, it was as bad as the rest of the rooms we have seen in the past years. Employees are not as friendly and efficient as they used to. Service is mediocre at best. Staff was not able to complete a simple request for coffee delivery to the room. It is sad to see a such a beautiful facility getting worst every year. Unfortunately, Aguascalientes has a limited amount of 5 start hotels, this is why we keep staying at this hotel hopping that it would be better next time.

I loved it a lot because it is a property with a classic hacienda style where there is a lot of tranquility and easy access to the city. me encanto mucho porque es una propiedad con estilo clásico de una hacienda donde se ciente mucha tranquilidad y accesso facil a la ciudad

Very clean and A/C worked well And water pressure great in shower and windows view was trees very pretty and very close to Starbucks

The staff was amazing and the room very confortable, but in our second night we found a cockroach in our room. The front desk didn’t do anything about it, just send someone to pick ir up after we killed it.

AC wasn’t working properly, bathroom door was hanging and one of the hinges was broken so you couldn’t close the door, bathroom zinc was clogged and water overflow, no pods for coffee, I called and they never showed up.

The hotel structure was very nice, but the amenities were limited, staff was not very friendly and would not recommend the hotel dining.