Verified traveler
3 ноября 2021 г.
The receptionist said for over 10 minutes that I did not have a reservation, she refused to look at my confirmation number and kept saying I didn't have a reservation. Eventually her manager came over to the computer, clicked 2 buttons and in 5 seconds my reservation was shown and she apologized. The original receptionist never apologized for the delay she caused. The room was very basic and bed was quite hard.
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