Sonesta ES Suites Atlanta Alpharetta North Point Mall: отзывы

Нет ничего хуже этого.Потому что перевезти больше десятка коробок багажа с моря в отель было неудобно.Я уехала дождавшись завершения строительства дома,поэтому сдерживалась и жила здесь уже больше чем через месяц. Сестра Хэй воспользовалась возможностью. Просто ищу неприятностей! Официант сказала, что она уберет мусор, когда увидит его, и она увидела, что в других комнатах тоже есть свой мусор у двери. Однажды сестра Хей постучала в дверь, открыла дверь и раскритиковала нас за то, что мы сделали что-то не так .Она просто искала неприятностей и не знала. Что случилось с предыдущими азиатами, которые продолжали доставлять нам неприятности? Мой добросердечный муж каждый раз извинялся, от чего мне было внутренне больно😅

This hotel is next door to the mall and very close to the Ameris bank amphitheater! Great location!

Good breakfast and easy check in. Price is cheap for this type of condo.

在這裏住了已經小一個月，後來才發現他們是每7天才打掃一次衞生，即使你去前台説願意出錢加打掃也不行，他們是真的懶，或者是因為沒有KPI！總之一切都要按照他們酒店的制度來，沒有商量的餘地！ 除了打掃其他還是不錯的！對了早餐比較單一且一般！但是有也算不錯啦。

We have stayed at this location many times and usually have a good experience, but this time was very different! Our room was very run down and dirty. The cabinets where falling off the hinges, the fridge looked like it got into a fight, very dirty air vents blowing air on us, cigarette burns every where, couch was broken down, and our TV didn’t work. We were told the TV would be looked at never given the option to switch rooms when the parking lot was empty so I know they had extra (TV was never fixed). We won’t be staying here again.

The hotel is situated mere minutes away from the mall, so it was nice to be able to walk around there on days when there wasn't much planned. A lot of restaurants were also nearby, but ordering delivery is probably inconvenient in the aspect of needing to leave the room and go to the main doors - Everything is secured and locked, so you can only get in with a working room key. More of a thought than a complaint though! I did genuinely enjoy the place.

The staff were rude and when we arrived we had to be walked to our room because the key cards would not work on that side of the hotel and they would not change our room to a side where the key cards did work

The staff was phenomenal!!! Amazing team! Nevertheless it smelled like we were at a doggie daycare. The smell was horrible. They tried to disguise it with smell goods but it didn’t work. The condition of the hotel was pretty old. Breakfast was cool. Building need to be upgraded

Although the room was clean and we were comfortable, the hallway smelled terrible. I can’t pinpoint exactly what it was. Check in was smooth and the gentleman was very polite and kind. I would stay again for a night away as a local resident. If it were not for the smell, this would have been perfect for what it was!

I had them change us to different Suits because the first room had roaches, closet door was broken and shelves was falling out. The second room was little better but the oven was very dirty.

Our room was horrible! We have stayed at other Sonesta's and have had a great experience. This room was was so stained from carpet, chairs, and couch - I had to put down a towel and where shoes in this room. It was awful. It smelled like smoke and pet odor. Never will stay there again. This room needs to be gutted.

Very comfortable and clean room. The people that prepared the food were always so friendly and willing to help. I was told there were carts to carry luggage but I never got to see them. Had to carry my luggage. Not fun. Hotel is located near lots of shops and restaurants. I would recommend.

I liked the location of the property, but I didn’t like the service because I asked for extra wash clothes several times but was never given any.

The front desk staff are exceptional. I never write reviews, but they deserve to be commended. A special shout out to the gentleman working late evening/early night. He was super helpful and pleasant. The room is excellent. Spacious and everything wonderfully clean. Just a super comfortable room, bed, shower. Great water pressure, work area, and the tv is the best I’ve seen in a hotel recently, especially with the free Showtime and the ability to search through movies.