Hyatt Place ATL Alpharetta Windward Pkwy

Good 👍

After staying in multiple hotels the past 2 years, this one is by far the BEST. I've dealt with rude to extremely rude staff members. I am happy to say every staff member at this location are excellent at customer service.

We were in town for my sister’s funeral and the staff was very friendly and accommodating. Good experience during a hard time.

Nice restaurant n the same parking lot. Many dining options just across the road. This was a great property at a terrific price.

The check in process was quick and easy we had our standard Poodle with us and it was great There was an area right in front of parking to let her potty

We stay here at least twice a year for the weekend, and this last stay will be our last. The door to our room was hard to close, the in room phone didn’t work, the chrome cast wasn’t working, the bathroom door stuck really bad also. The hot water in the shower had to be turned to cold and only a small area of the cold side actually produced hot water. The only reason that I have the staff a 3 out of 5 was because Justin worked hard to try and help us out. The woman who was the “front desk manager” was rude, and spoke over me when I was trying to explain our situation. I was asking for her to make sure there was a note under our reservation saying that Justin had submitted for a refund to *******, and she kept saying “you just do t know what a folio is, but we have no way to show proof of anything. Even when I kept repeating that I was asking for her to have something in the hotel computer about it, in case I had to call. So disappointing that we can no longer use this hotel for our weekend retreats.

They charge for parking outside i was just first time i saw any hotel property charge for parking and tv not working staff is not good

It was wonderful, no outside noise at all. That is best part and the second best is breakfast.

Bait and switch with the cost for the room. They charge $12 per day for parking. The staff said they’ve yet to update third party booking sites with this info. Though it’s been 3 months since they started charging. Additionally, there was urine on the underside of the toilet seat and at the hinges for the seat. A long hair in the shower. The real problem is that if they miss these essential areas that should be clean, what about the areas most people don’t notice or can’t really examine. Extremely disappointed.