Extended Stay America Suites - Anchorage - Midtown

Overbooked Hotel charged my card and now makes me wait 15 days to get my money back this is the third time this has happened with this hotel do not stay here you just lose your money

When we arrived to check in. Fire alarm was going off and folks were evacuating. Turned out that someone was cooking and burned food and opened up door which went into halllway. Person checking us was new and took long time to check in. No remote for tv in bedroom and the phone did not work.

In poor repair. Heater needs repair middle of December. Light bulbs out. Couch so worn sitting painfully on the rails. Uggg.

Thermostat didn’t work and even when we adjusted it temperature didn’t go down from 75.

Dry wall was coming apart in my bathroom, there was an old/used bottle of wine in my room. Bed was uncomfortable.

For the price, I feel it was pretty clean. No bugs, no foul smells. The carpet in my room had a few big stains. My room had no phone in it, so anytime I needed something from the from the front desk I had to walk all the way down a long hallway. The side and back door are emergency use only with alarms that will sound if opened. So if your room is on the opposite side of the building from the main entrance in front, expect to do a lot of walking. When i needed new towels, i expected they would need my dirty ones in exchange so i brought them to the front desk (the housekeeper in the hall told me to get them from the front desk) where they proceeded to inspect every dirty towel, and ask me about the stains. First of all, embarrasing, second she told me if the stains dont come out they will charge my card $20 per towel. They do have a coin-op laundry room, so being able to do a load of laundry was a plus.

Room was 85 degrees when I arrived,thermostat didn’t work had to shut heater off manually. Broken window in bedroom. Couldn’t sit on sofa cushions fell through. Floor was dirty. Place needs some general update.

Know you when u sleep in a hotel bed and want to image the number of people that have slept in the bed before you by the number of indents and spring stabbing you in the side? No? Well here I am was able to have that pleasure for 2 nights!

Average accommodations with a friendly staff. Room was very noisy with a constant sound of water dripping and loud noise above us. Walking distance to Moose’s Tooth Pizza, a great local restaurant.