Отзывы об отеле Argos Hotel

Ответ от объекта размещения: Уважаемый Гость, Мы хотели бы поблагодарить Вас за выбор отеля Argos Antalya в качестве места отдыха. Нам было очень приятно видеть вас в качестве нашего гостя, и мы очень ценим, что вы нашли время написать эти замечательные и добрые слова о нашем отеле, а также о нашем менеджере г-же Айсегюль и нашем персонале. Мы поделимся ими с нашим руководством и персоналом. Мы будем рады приветствовать вас снова здесь, чтобы провести еще больше комфортных каникул! Искренне,

Ответ от объекта размещения: Değerli Misafirimiz, Değerli yorumlarınız ve nazik geri bildiriminiz için çok teşekkür ederiz. Sizi ağırlamak bizim için büyük bir mutluluktu. Memnuniyetiniz bizi gerçekten motive etti. En kısa zamanda tekrar görüşmek dileğiyle! Saygılarımızla Otel Yönetimi

Ответ от объекта размещения: Dear Guest, Thank you very much for your detailed and sincere feedback. We’re truly happy to hear that you enjoyed our central location, clean rooms, comfy beds, and breakfast. It’s also great to know that our team could respond quickly and move you to a more comfortable room—your comfort is very important to us. We sincerely apologize for the noise you experienced in Room 11 and the inconvenience caused by the shower. Your comments are very valuable, and we will take them seriously in considering further improvements and potential adjustments to that room. As we are located in the heart of Kaleiçi, with all its historic charm and lively atmosphere, some level of city noise is unfortunately hard to avoid. We completely understand your preference for quieter surroundings, and we’re truly grateful that you still recognized the positive aspects of your stay. Thank you again for choosing us, and we wish you all the best in your future travels. Warm regards, Argo Hotel Kaleiçi Team

Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. Your comments regarding noise, room facilities, and overall comfort are taken very seriously. While we have limited control over external noise in the old town area due to local regulations, we do our best to minimize its impact on our guests and will continue working with local authorities and neighbors to improve the situation. We apologize for the technical issues you encountered in your room and for the missing amenities. Your feedback has been shared with our housekeeping and maintenance teams for immediate review and action. We value all feedback, even when it is critical, as it helps us identify areas for improvement. We regret that your stay was not a pleasant one and hope we can earn back your trust in the future. Warm regards, Argos Hotel Kaleiçi Team

Ответ от объекта размещения: Dear Guest, Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We regret that you found the room small and the bathroom facilities unsatisfactory. We take your comments seriously and will certainly look into addressing the issues with the shower and the wet room design to improve comfort for future guests. As for the location, we understand that the lively atmosphere of the old town can sometimes lead to noise, especially on weekends. While it contributes to the charm of the area, we do appreciate your feedback and will continue working to mitigate any disturbances for our guests. Your input helps us improve, and we will be addressing these concerns with our team. We hope you enjoyed the rest of your trip and thank you again for your honest review. Warm regards, Argos Hotel Kaleiçi Team

Ответ от объекта размещения: Dear Guest, Thank you so much for your kind and detailed review! We are thrilled to hear that you had a lovely stay with us and that you enjoyed the suite, the beautiful views, and our central location. It’s great to know that the beds were comfy and the air conditioning met your needs. We also appreciate your understanding regarding the lively atmosphere of the old town. We do our best to ensure all guests have a comfortable stay, and we’re glad that the noise didn’t disrupt your experience. Thank you for your positive comments about our pool area and friendly staff. We’re so happy to have played a part in making your holiday enjoyable, and we look forward to welcoming you back to Argos Hotel in the future! Warm regards, Argos Hotel Kaleiçi Team