The Georgian Terrace

They were awful as far as customer service. They are rude, and no nothing about good customer service.

前台很差勁，沒素質

較為普通的經濟酒店

First…this hotel is beautiful. I know that it is an older building and they give you a little history throughout the hotel. However, our room was a bit of a let down. The microwave did not have a handle, the bathroom sink drained so slowly, and the laminate flooring in the living room and kitchen had come apart and actually was lifted in some areas. I tripped a couple times just on the flooring. Again, beautiful hotel and it is older but I feel like our particular room should not have been given to guests in that kind of condition. The bartenders were friendly and offered their knowledge of things to do around the area. Front desk staff were always pleasant as well as any other employee we came across. One gentleman informed us of the rooftop view and it was spectacular!

Beautiful hotel, stay is always welcoming. The only thing zi don’t care for is parking but overall excellent way to have home away from home

I booked a stay here for my birthday weekend due to it being directly across from the Fox Theater, where the Alvin Ailey company was performing.The ******* listing did not adequately convey how just spacious and luxurious the accomodations were - I was expecting a king hotel room, not a huge suite with a large changing room. The staff and service were absolutely phenomenal. For some unfathomable reason the website deems it a 3 star hotel - nothing but high praise and satisfaction here..... I will definitely be back!

Our stay at the Georgian was fantastic in many ways. Perfect location to stay for a show at the Fox, the staff were all so friendly and helpful, and the property itself is really beautiful. We reserved a 2 bedroom and found the kitchen space to creepy. It was dated and not clean, the microwave had a broken off handle and was unable to open. It looked like a portal to an old part of the hotel. Our other disappointment was the bathroom where the shampoo and conditioner containers were empty, and we had one set of towels for a room of four people. Same with the linens. The bedding seemed half made. There was no thick comforter or blankets (until we asked) considering the weather. However when we asked for those things they were all brought to us. We overall had a great stay but the room itself wasn’t quite what we’d expected given the high quality ambiance of the hotel and staff. The rooms and room prep could definitely use some work and updates.

This is an absolutely gorgeous, historic hotel. The location can’t be beat, especially for Fox Theatre shows. It was simple to get to, valet park, and check in. The valet parking isn’t cheap, but that’s all hotels. The ice maker on our floor wasn’t working. And we did see a bug near it… that was the only bad thing. The bar and restaurant on location was very convenient as well. The double queen room we got was huge with big closets! One thing to note was that our room did not come with a mini fridge or microwave. There might be some upon request but didn’t check. The hotel had beautiful staircases and many photo worthy set ups.

This is my fourth stay at the Georgian Terrace. I always enjoy my time here. The property is beautiful. Jade at the front desk was consistently pleasant and helpful to us throughout our stay. The location cannot be beat if you are catching a show at the Fox Theater. Surrounding restaurants are excellent. Some details of the hotel need updating like our duvet cover was starting to show signs of wear and the safe in the room did not work. Our kitchen was not stocked with any silverware or cups or anything. The ice makers on our floor and the two floors above us did not work so we had to go a floor below for ice. My hope Is that the property will be updated, and these will no longer be issues by my next visit, which I look forward to.