Hampton Inn Detroit/Auburn Hills-North (Great Lakes Crossing Area)

Right across the outlet mall, really convenient location. Booked a suite which was so spacious although for the room size I thought the bathroom was small. Breakfast was good, didn’t get to use the pool. Cleaning must be requested. The hotel is also close to some restaurants as well. Highly recommended.

Still working out the kinks in a complete renovation. Rooms are spotless. After a few minor issues, we were moved to the room next door which solved the problems. Management promised me 10,000 points for the inconvenience but I don’t see that in my Hilton Honors account yet. Hope he is true to his word.

Its probably not a great time to visit this hotel. They claim the breakfast area was closed due to construction. We didnt see evidence of this construction, just a closed breakfast area. Instead, they gave us a bottle of juice and a box with a packaged bagel, creamcheese, yogurt and apple. The coffee in the lobby was luke warm. I would have chose another hotel if I knew prior to booking we would not have a regular breakfast. Thankfully there is a McDonalds close. Also, there was a problem with the wifi and we could not get wifi at all. This was dissapointing because we had to add data plans to our phones. The room was strangely musty smelling and warm when we first walked in. We had the air conditioner going all night to keep the room air fresh, in the middle of winter. Wish I picked one of the other hotels in the area.

Had a nice stay at this hotel which is located right next to the parking lot for Great Lakes Crossing Mall. The staff were friendly and helpful. Other than the carpeting in the hallway, rooms and lobby were so clean and there were staff visible always working on keeping lobby presentable. Do miss the regular breakfast in the lobby area compared to a box breakfast.

Very convenient if you are interested in shopping. Many options for eating Top Golf is very close .

To find out after checking in with no recourse to back out that they have no breakfast or what they call a cold box breakfast was a joke. The only reason I stayed here and the only reason I will not ever come back.

When we checked in, we were given the keys and then immediately went up to the room. Scanned the key card on the door and it turned green and you could hear it unlock. We tried to open the door and couldn't get it open. We tried several times and eventually had to go back down to the front desk to get some help. The gal came up with us and acted as is this happened all the time, no big deal. She showed and told us that you have to be patient and wait and jiggle the doorknob just right in order to get in. She got us in, but it was a pain every time we left and tried to get back in it took SEVERAL minutes to get it just right in order to re-enter the room. When we entered the room, it was SO hot an stuffy so we immediately kicked on the air to cool it off and it took a long time to cool down - it never did get super cool, but we made it work. The carpets in the room we so stained and dirty, you almost didn't want to walk with no shoes on. The breakfast was so, so. The juice machine was down, but overall, it was okay for a "free" breakfast.

The staff were friendly and the updates to the facility were excellent!

Staff were incredible! Extremely helpful and always courteous. Our short stay was a pleasure. We plan a return trip early next year.