Imagine Beach Road

We found night staff to be not very hospitable when checking in no more than 2-3 words and we weren’t even told which floor we would be on just given a room key and expected to work it out. Otherwise a great location, great, clean room (except the windows to view outside are filthy and you won’t be able to get much ‘view’ of the city). Functional and clean.

Excellent service at front desk. Was lucky to have a room on the 13th floor. Room was great and so was the view. A little noisy at night but not so much where it disturbs your sleep. Would definitely stay again and 100% recommend! :D

10mins walk to Auckland CBD but no view from the room. And no hotel services such as gym or others, more of a service apartment

Hotel room was nice and cosy, no issue with it. However, majority of the receptionist were unfriendly and unhelpful. Did housekeeping after the 1st night but they did not replenish the shampoo and body wash. When we called front desk to request for it, they spoke in a very agitated tone and told us to come to the front desk to collect ourselves even though it was the housekeeper's fault. Stayed for 5 nights and everytime we enter in and out of the hotel, no one greeted or even smiled at us. There were only 1 Indian lady wearig glasses who were super nice to all the guests. The rest need to undergo even the most basic customer service training.

Needs to walk for a bit if you need to get to sky city for skydrive bus and some tours. But the hotel is super clean. Would be better if toothpaste and toothbrush are provided.

Great location, friends staff. Easy to check in and arrived to a clean room.

We enjoyed our time at this hotel. The rooms were clean, modern and quiet. The bed and pillows were very comfy and we felt well rested in the morning. We appreciated that the room we booked had a smart TV that we could connect to easily and watch the Lord of the Rings. We also appreciated that there was a microwave, small fridge and some kitchen items including a cutting board. The shower was huge with great pressure and the bath products contained coconut oil and smelled great. Only complaint we would have for the room is that the pipes were noisy when the faucet valve was opened a little bit and the glass shower door scrapped against the glass enclosure of the shower. There isn't much near the hotel but walking 10 minutes in any direction we could find something to do or eat. At check-in they gave us a list of recommended restaurants nearby but we found out the hard way that some kitchens close early in Auckland. We lucked out and got some World Cup Tickets on our last day in Auckland and were pleasantly surprised that the nearby Britomart Station offered free transport to Eden Park for ticket holders and this is normal for big events in Auckland. We were about a five minute walk from the station and that turned out to be really great. Getting to the airport/to this hotel from the airport is a little time consuming so we elected to use Uber.

Imagine Beach Road Hotel is a gem in the heart of Auckland. Its combination of luxurious accommodations, exceptional service, delectable dining, and prime location make it the perfect choice for any traveler looking to elevate their Auckland experience. I left the hotel with fond memories and a desire to return to this seaside oasis in the future.

Very good location, room was clean and tidy. But check in lady was a little blur. She needed a credit card as guarantee even though wanted to pass her cash for the deposit.