Hilton Garden Inn Austin Downtown/Convention Center

Good place and services

酒店在市中心 距離熱鬧的sixth street酒吧街步行非常近 房間非常乾淨 非常寬敞 大套房 兩個洗手枱和廁所 花灑水壓很強 有泡澡浴缸很加分 床不是太好 晚上音樂聲特別吵 隔音不好 早餐很豐盛 停車費很高 前台服務一般

Front desk was friendly but not the rest of the staff. Hotel needs to be refreshed. Cracked tiles in the bathroom and broken drain. Not a homely feel.

The property was clean. The space was great in the room. The sitting area outside of the room was dark and cold. The lounge area by the check in was small.

Everything was very clean, but the mattress was not good. It creaked and made noise with the slightest movement and was uncomfortable.

I’ve stayed in many Hilton hotels before for both business and personal travel, but this one I will never stay at again. The first room I was given upon check-in smelled moldy, like a sweaty locker room. The staff did change my room after request, but was pretty irritated in the request to do so. The next room still had an odor, although better than the first, but I still had to check the sheets and pillows before I laid down. The beds make so much noise with every little movement, the temperature couldn’t be regulated (at least in my room), and the noise was so loud until after 2am from the street and a nearby club that it made it impossible to go to sleep. My coworker also stayed her the same night and had the cleaning crew take her dirty towels but never provide new ones. Overall very smelly, old, and dirty with not so great staff.

Overall the hotel was nice, Latrysee was great. My only issue was the parking. The hotel only provide valet parking, the net option was to park at the meter parking(horrible).

Had a good stay, the staff made the difference. It's a hotel, nothing you havent seen before but also not missing anything as far as amenities go. But the staff was very friendly and prepared for any questions i could come up with

Great view from 18th floor. The restaurant has fabulous food and drinks. Lovely pleasant staff super convenient location to conference center.