Mountain Star Lodge

Not much to say about this place, compared to other places we stopped before we here, we paid a premium price, but the Hotel offered very little other than a bed. The veranda had a nice view except it had broken dirty plastic chairs to use, the pool looked great on the pictures on the booking, and that was dirty and looked to not be in use either. Breakfast was another dire experience coffee was on no hot tea, 1 choice of juice orange, no fruit or bread for toasting, hot food was pre wrapped and had to be microwaved, not even any sachets of sauce to help it along. I ain’t no snob, but at this price bracket it should be serving better with more choice. I’d avoid this place if you can, there’s better to be found.

It was great, we really enjoy staying here. This particular time the air freshener, or cleaning chemicals were extremely strong. Other than that it was great.

Seems like construction work going on, trash bags in front of room, room inside was also not clean, dust on chairs and table. Breakfast was horrible, frozen burger, not much options, waffle was terrible, orange juice doesnt seem to be fresh, few pieces of stale bread. This was a bad experience.

The place needs some updating and touch up details, plus some extermination trea**ent, we had a small roach running in our bathroom, which by the way needs some good cleaning and touch up painting. The place is kind of noisy because you can hear the neighbors in the parking lot which are mainly construction workers, since they take almost all the parking with their big trucks. It's good for one night.

Friendly staff with a great location. Great views and close to all the shopping and restaurants.

Room was comfortable but king bed was very high off ground wife had difficulty getting in and out.

My experience may be one of the few but it was my first such abysmal experience and service. Waited for almost 1/2 hour for front desk to show up. And when the receptionist did show up she was so disjointed and disconnected. And after some trying times getting her to do her job I had to get another hotel. I tried to be as patient as possible having had customer service experience…it isn’t an easy job but this experience was at a different level altogether.

It was a short getaway and the landscaping of the lodge was very enjoyable. Didn't realize south of ATX has beautiful hill country. Like the proximatie of the lodge to local winery at 5 Soul.

We reserved a king, they gave us 2 queen. The a/c didn’t work. No one was ever up front to get help. When we got there, the shower was still wet with open shampoo and only 1 towel and 1 wash cloth. Tried to go up front, again, no one was there. Called the number for the front and no one answered. Cleaning came in and made the bed, but didn’t change out the towels or leave more towels so my husband and I literally shared a towel and wash cloth all weekend. Then the next morning when we went to leave and get coffee and breakfast it was locked up tight with no one there.