Stamatia Hotel

Just returned from a week at this hotel, we arrived at 10pm and got checked in quickly and efficiently, the red haired receptionist was very pleasant and spoke perfect English. She explained the food hall was closed but she gave us packed meals in polystyrene boxes. However on opening them was disappointed to find they contained one plastic packed chocolate croissant, a packet of garibaldi biscuits and an apple. Ultra processed sugary rubbish which I don’t consider is an evening meal. I went across the road to the supermarket and bought some cold meat, cheese and a salad, and the sugary rubbish got thrown in the bin. Management you run a hotel, why don’t you give people nice healthy hotel food to eat? Our room was clean, we were on the ground floor however on going out onto the balcony our “view” was a side alley where staff came out to sit and smoke and they wheeled rubbish bins along, absolutely awful so we did not sit on the balcony ever. The pool area is nice and clean and relaxed, nobody pesters you, there is no animation team there, it’s just really chilled. The pool however is much smaller than it looks online, it’s the smallest pool I’ve ever been to and you can’t really swim in it, I tried but you go round in little circles but someone always gets in your way. It’s definitely just a pool to cool off in , so if you like to swim a lot don’t book this hotel. There are not nearly enough sun loungers around the pool, we weren’t there in the high season but many times came out and there was none free, management you need to provide far more loungers. The hotel is in a perfect location, a few minutes walk from the beach, and lots of restaurants and shops nearby too. The main strip is about a 10 minute walk away. The beach is a small strip of sand nearly all covered with sun loungers which you have to pay for, €2.50 for a lounger and another €2.50 for an umbrella, but they were always full and we found a little bit of sand and put our towels down there. The beach is very rocky and stoney, and the stones go far out so you really need water shoes to get in and out. There’s not much fish to see there for snorkelling. The food at the hotel had a smaller choice than other hotels, but I always found something to eat, the only problem is it was lukewarm, by the time you got back to your table to eat it it was cold. Management you need to turn up the heaters under your food to make it hot. The desserts were very limited, all they had were generic bought in frozen sponges of various different colours which they cut into little squares, that was all they had every lunchtime and evening, it was a poor show. Management you need to employ a pastry chef and make some different desserts. Also there was a distinct lack of Cypriot food on offer, I never saw halloumi or baklava on the menu. The coffee was disgusting, undrinkable, there was a Costa coffee shop a four minute walk away which I went to to get a decent coffee. The staff in the canteen were efficient a

The hotel itself was in a great location. Plenty to do and see within walking distance. Pool area was ok but the pool itself was a bit small. Need more sun beds around the pool. Supervisors in restaurant shouting at staff completely unacceptable.

Very pleased with everything, food is very good drinkg also and the staff very friendly kind. Good rooms very clean always, AC works great. Very close to the beach and also to the city centre. Enjoyed every moment here. I would recomend 100% percent if you are staying in aiya napa.

My friend and I returned to Stamatia hotel again. We had no willing to change our choice. The point was to come back to the hotel that made for us the best. We are happy to see the stuff who is polite,generous,friendly and does the best for customers. We saw some changes in the hotel. Some rooms and some space were rebuilt. The meal became much various full of healthy food( avocado,salmon,more fish etc). I would like to say some warm words to the receptionists.( Elena, Natalia,Rimma,Angelina) We appreciate your great willings to do the best. I would say to thank Angela,Costas (chefs) in the kitchen who cooks meal for all people. Actually we are grateful to everyone who works in the restaurant. It is pleasure to enter the restaurant and see happy smiles on the workers ' faces. Their work is not easy. Marian ,U are the best manager. Thanks a lot. My friend and I love everyone working in Stamatia hotel. The maids and a hotel keeper are extremely keep neat in the hotel. We definitely will come back again