Hotel Hacienda San Pancho

A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.

Beautiful place very clean. Staff are Very nice and polite. I loved it

HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking!

There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. ********** tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service.

No cuentan con servicios basicos como restaurant, o algo de venta de alimentos y bebidas. En la habitacion no teniamos vasos para beber agua la cual teniamos que comprar en el pueblo.

Es un lugar tranquilo aunque no cuenta con restaurante pero esta accesible el pueblo donde se puede conseguir lo que sea. La alberca y playa están a 10min caminando por lo que no es recomendable para gente mayor

El hotel está increíble, súper amplio y tranquilo.

Muy buena ubicación si buscas un lugar tranquilo, y si quieres pasar un momento agradable entre la gente solo camina un momento conoce el pueblo y disfruta de la playa. El servicio del personal excelente! Muy amables y dispuestos a apoyarte n lo que necesites

En mi caso la habitación no estaba al cien , el aire acondicionado no funcionaba de manera adecuada, incluso tenía un mensaje que si no lo dejabas a 23.5 y se dañaba es costo de la reparación se te cargaba a la cuenta, y las cortinas o persianas que en este caso eran de madera, no estaban funcionando al cien, es decir no cerraban y por consecuencia entraba la luz en la mañana. Me pareció que el precio no va descorde a las instalaciones.