De Ubud Villas & Spa

很好呀 不知道為什麼人很少 床品也很舒服 早餐很好吃中文服務還能送到房間裏面爽歪歪的吃着吃着就睡著了呢笑

比較古樸的別墅，有種世外桃源的感覺，但是峇裏島蚊蟲比較多，也沒辦法啦，店家每天都會提前在公共區域點好蚊香。 圖片是店家的小黑貓，很可愛。

This was a nice stay but definitely not a luxury stay. The Java Villa was nice but there wasn’t anything outstanding. The beds were comfortable and the pool was nice but a bit small. There was fruit in a bowl when we arrived but by the next morning it was obvious that an animal had been into the open kitchen and taken a bite out of most of the fruit. This was not dealt with by staff who came to make up the rooms. We eventually put it all in the bin. Staff didn’t even take away coffee cups that were delivered by room service. The resort may have been a luxury resort at some point but it definitely needs some work. The staff were nice but not as friendly or attentive to delay as their website says.

We were well taken care of during our stay. The bed was the most comfortable bed we’ve slept on. The area is really surreal, it was easy to arrange rides, food in the villa, spa treatments, etc. They have turn down service everyday. Everyone there are friendly and easy to talk to. We wished we could stay longer.

De Ubud is so tranquil and relaxing. The villas are extremely spacious and well appointed, but still keeping with the Bali culture. What really sets this place apart is the team. Nothing was ever any trouble and very they took the time to share their experiences with our family. It is a little way out of Ubud centre but the shuttle is there on demand so you have the best of both worlds with the tranquility but also ease of getting into town. We will be back.

What Worked Well: -Staff was incredibly attentive, responsive and kind; -Shuttles were readily available to near town center stops -Breakfast and food in general was top notch in the first few days -If you want some separation from the Ubud center, location was reasonable as it was about a 10-15 minute shuttle ride away depending upon traffic and a 30 minute walk if a walker -Common pool area was nice and they kept the pool clean -During our stay, there were three dogs consistently around the property; a big one and two little adorable puppies. Our kids enjoyed the puppies -Rustic villa, if that’s the experience you’re going for What Didn’t Work Well (or at all): -For context, I want to note that we paid almost ~4K for 6 nights and 3 bedrooms so while this is picky perhaps, this comes from a place of what we paid for versus what we got. Also, as this is considered a 4+ star place according to Trip Advisor ratings, this fell short to us for the following reasons: -Cleanliness was significantly lacking; in the restaurant, we were sat at times in tables with visibly and recently dirty table cloths that we had to ask to remove; on day 3, we noticed that water pitchers brought to the table were so dirty that we switched to bottled waters only after that; bathrooms and common areas in our villas weren’t cleaned consistently even though we experienced GEICO droppings in our bathrooms (we had to ask for the bathrooms to be cleaned rather than this service being offered, especially since they know this is a regular occurrence, which they confirmed when we asked what those raisin-looking things were in our bathrooms) -If you’re not into super rustic, be forewarned We traveled with kids and at night, the sounds of roosters, frogs and other animals we couldn’t identify were quite loud making it hard for the kids to fall asleep because the Villa is fully open - only the bedrooms have full walls. Some of the GEICO had to be removed from the rooms (those were the ones pooping raisins - these weren’t the green ones which also roam around often but aren’t bothersome or scary to our kids). That is to say, great if that’s the experience you want, but be forewarned. - lack of consistency in the menu items: for example, we ordered the Seafood laksa the first two nights there; the order was delicious. We ordered a third time and they’d substituted the seafood without notice and the broth was different. We had a few instances of this. -this is not a place with cocktails so if you’re into that, bring your own liquor; wine is limited as well -the property allowed the (very cute) dogs to roam freely, restaurant included and the dogs weren’t curbed. That is, they would come to the tables hoping for food and we saw dog poop on the property in the green lawn areas consistently -this was an area where our kids would run and play on the swing etc. so we stopped them from playing barefoot though we saw another family had no issues with this. Again, for the price we paid,