Canalta Lodge

Ладно, отели здесь все одинаковые

Called the property at 9:30 in the morning to ask for early check in. Gave “Chloe” our name and she said she would try and get it ready. Showed up at 2:00 and was greeted by Chloe. Asked if we could check in early, she acted like she looked in the computer, but didn’t hit any keys. Told us it would be ready at 4:00. Never again. Really appreciated the customer service after a 1300 mile drive. Plenty of other places in town to book I advise trying somewhere else closer to downtown with better service

Great location, love the underground parking for $9.00/day. The rooms are cute and very Indie/Hipster. Loved the hot tub/sauna/cold pool, what a great feature. The bath soaps were also great and loved the Indigenous owned feature. My only gripe was the breakfast. When advertised as a buffet breakfast we certainly had more in mind. It was a bit of a hyped continental that you would find at a basic best western. Would have loved some healthy options like fresh fruit, boiled eggs.. the powdered eggs, hash browns and sausages daily gets a bit old. I would challenge management just to try the hashbrowns. Outside of the breakfast we had a great stay and found staff to be genuinely friendly and helpful. We would come back!

Rooms were nice and cozy. Not much light, especially at the bathroom mirror. Either we had the loudest neighbors in the world on our hall, or the walls are paper thin, or both. We had to hear other guests exit and enter their room over 20 times each morning before 8, letting the door slam each time, with ski boots on. Fortunately the hot tubs were nice, staff was very friendly and helpful, and there is Nespresso in each room, love that perk.

We loved our stay at Canalta! The place was very clean and very cute! I loved all the decor and little touches! The breakfast as great every morning, and it was pretty close to town, so we enjoyed walking and enjoying the incredible scenery. Highly recommend!

The property was clean and had great amenities with amazing breakfast. We often found that the shower water was cold.

The hotel itself is cute and the staff are great but the room we were given (room 101) was in a high traffic location by the elevator and the kitchen/bar so we were kept awake by people or clanging of glass most of the nights and mornings. We also had an awful smell of sewage coming from the bathroom sink. Additionally, we loved the hot tubs but on the Friday night there was a really drunk man in there who claimed to be hired by the hotel to do some construction there for 5 days. He was drunk and belligerent to myself and another woman in the tub so two couples left to get away from him. I wanted to love this property. The girl at check in was great abd the young man serving at the bar was very kind and helpful but the other missteps took away from the weekend and we decided to cancel the reservations we had at Canalta for February and March.

We were so sad to leave! What a beautiful hotel! The outdoor hot tubs and sauna were lovely and we even braved the cold plunge pool! Breakfast was a great variety and delicious. The customer service we experienced from check in to check out was excellent. There is nothing bad to say about this hotel. 10/10 would stay again.

Stayed here a little over a week. The place was great super clean and staff was amazingly hospitable. The service and amenities were also great. Definitely one of the best places I’ve stayed at in Banff. Would recommend to anyone looking for good quality at a good price point.