Staline
12 февраля 2024 г.
We were happy with the cleanliness of our rooms but the tub needs replaced because it had cracks and chipped edges. The blowdryer in the bathroom did not work for more than 5 seconds. We had no hot water just lukewarm water to take a shower in. The dinning room 's waffle maker needed to be replaced because it had not been maintained properly due to organic buildup in it causing to need a lot of oil to prevent your waffle from sticking to it. To make matters worse, I received a phone call asking me if I wanted to stay for another night not realizing when zi said "no" I was getting kicked out earlier than expected. When i first arrived, I asked about whether or not it was okay to check in early and I told the lady when I plan on checking out and she requested for my card and charged it the total amount for a day earlier than I mentioned. My point is, the staff needs to be clear with their communication with both the guests and each other because no one likes unnecessary surprises.
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