Super 8 by Wyndham Baton Rouge/I-12

Отзывы об отеле Super 8 by Wyndham Baton Rouge/I-12

Super 8 by Wyndham Baton Rouge/I-12

11444 Reulet Ave, Baton Rouge, Louisiana, 70816Полная информацию об отеле
Super 8 by Wyndham Baton Rouge/I-12
Super 8 by Wyndham Baton Rouge/I-12Super 8 by Wyndham Baton Rouge/I-12Super 8 by Wyndham Baton Rouge/I-12
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Честные отзывы об отеле Super 8 by Wyndham Baton Rouge/I-12 от реальных посетителей

6.5/10
Отзывов: 19
Честные отзывы
Местоположение6.6
Удобства6.4
Сервис6.6
Чистота6.4
Фильтры:
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Все отзывы(19)
Положительные отзывы(6)
Отзывы с фото/видео(1)
Отрицательные отзывы(13)
Гость
Квартира-студия люкс (кровать «king-size», для некурящих)
Дата заезда мар. 2024 г.
Пара
Отзывов: 2
5.5/10
Дата отзыва 14 апр. 2024 г.
The room had so many roaches I call the front desk an complained about it an I didn’t even stay 30 minutes ! An they wouldn’t give me a refund! I will never go their again!
Перевод
Гость
Суперлюкс с кроватью «king-size»
Дата заезда янв. 2024 г.
Пара
Отзывов: 1
6.5/10
Дата отзыва 25 февр. 2024 г.
Nice staff. Decent rooms. Few ********** around
Перевод
Shakira
Квартира-студия люкс (кровать «king-size», для некурящих)
Дата заезда авг. 2023 г.
Бизнес-путешественник
Отзывов: 1
9.0/10
Замечательно
Дата отзыва 24 сент. 2023 г.
It was pretty cool book a room a this hotel room you will be highly satisfied
Перевод
Shawn
Квартира-студия люкс (кровать «king-size», для некурящих)
Дата заезда окт. 2023 г.
Бизнес-путешественник
Отзывов: 1
2.0/10
Дата отзыва 11 нояб. 2023 г.
Horrible service I will never stay again
Перевод
Paul Anthony
Квартира-студия люкс (кровать «king-size», для некурящих)
Дата заезда авг. 2024 г.
Семья
Отзывов: 2
10/10
Превосходно
Дата отзыва 4 сент. 2024 г.
Very nice
Перевод
Гость
Квартира-студия люкс (кровать «king-size», для некурящих)
Дата заезда авг. 2024 г.
Поездка с друзьями
Отзывов: 2
10/10
Превосходно
Дата отзыва 3 нояб. 2024 г.
Love 8t
Перевод
Kenya
Дата заезда мая 2024 г.
Бизнес-путешественник
Отзывов: 2
4.0/10
Дата отзыва 24 июня 2024 г.
Real old
Перевод
awilliams2g
Дата заезда июля 2024 г.
Бизнес-путешественник
2.0/10
Дата отзыва 22 авг. 2024 г.
It’s smells it’s nasty the appliance are old and dirty walls filthy tub filthy wringing and cigarettes burns everywhere. My daughter got sick
Перевод
Ответ от объекта размещения: Dear Guest, I'm truly sorry to hear about your experience. It’s unacceptable for anyone to live in such unsanitary conditions, especially when it impacts your daughter's health. Immediate action is necessary to address this situation. Please consider reaching out to local health authorities or housing agencies to report the issue. They can help ensure that the property is cleaned and made safe for you and your family. Your well-being is the top priority. Sincerely, Hotel Manager
Marvin J
Дата заезда июня 2024 г.
Другое
2.0/10
Дата отзыва 9 июля 2024 г.
My original room, the door was broken so I was assigned the crime scene room minus the yellow tape. Blood on the carpet, holes in the wall..... the shower was not usable. I was exhausted and didn't feel like going through the motions of changing rooms again. The last change took about an hour. I kept my belongings close to me and just stayed in the bed until it was time to go. What a waste of money!!!!
Перевод
Ответ от объекта размещения: Dear Guest, We apologize for the unacceptable conditions you experienced. This falls far below our standards, and we regret any discomfort caused. Your concerns are being taken seriously, and we are addressing them with our team to ensure improvements. We appreciate your feedback and hope for another opportunity to provide you with a more enjoyable stay. Sincerely, Hotel Manager
anthony89connell
Дата заезда апр. 2024 г.
Другое
2.0/10
Дата отзыва 31 мая 2024 г.
Absolutely horrendous experience. From the guy across the room repeating himself 5 times while I was in this little box trying to hear him through a tiny slit in the glass to the moldy, smelly, bloody, make up stained sheets, wet bed, and moldy bathtub! STAY AWAY!
Перевод
Ответ от объекта размещения: Dear Guest, We're deeply sorry to hear about your terrible experience during your stay. Your feedback regarding the cleanliness and condition of the room is alarming and does not meet our standards. We take such incidents seriously and will address them promptly to ensure a more pleasant experience for our guests. Please accept our sincerest apologies for the inconvenience caused. We appreciate your feedback and hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager
MGD2024
Дата заезда дек. 2023 г.
Другое
2.0/10
Дата отзыва 3 янв. 2024 г.
Roaches. Mold. Terrible dirty in every corner. If you check in they will not refund. The photos in the Wyndham site do not even come close to the photos I took of room 103. I have actual photos of roaches, mold, and the refrigerator freezer frozen so badly that when it opened it would not close. Staff/owners know it’s this bad and they will not refund after you’ve checked in. The Wyndham site is at fault for this. They do not check the hotels they parent.
Перевод
Ответ от объекта размещения: Dear Guest, I have taken note of your remark about roaches during your stay, which is very unusual. We take pest control measures on a regular basis in our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon. Regards, Hotel Manager
Longwind
Дата заезда сент. 2023 г.
В одиночку
4.0/10
Дата отзыва 26 окт. 2023 г.
The biggest value detriment was the lack of advertised breakfast which I picked up at local McDonald's anyway. (It's better) Hi guys, you probably knew what was wrong with the room before I got in there, given how eager your staff were to enter my room with master keys while I was still leaving. On the plus side: I did have my own extra pillow and earplugs available to get a peaceful night’s sleep on the noisy interstate side of the motel. The room was spacious for me alone and pretty clean. I easily rinsed off the A/C filter which was not too dirty. The biggest inconvenience, as you know, was that the sink faucet was completely detached from the counter and had to be held in place to operate the handle. The fridge was almost half ice, so I turned it completely off to defrost it at checkout. Sorry to the next resident who will get a huge puddle of water when they open it. I had to use the fridge since the hotel provides no ice otherwise. Nor do they provide breakfast (in spite of “breakfast included” advertised). I don’t count a waffle maker with nothing to put on it as even toast. Don’t get me started on the mystery orange liquid stuff in a pitcher. The bedside was missing a lightbulb and the shower head loose and spraying all over in spite of tightening.
Перевод
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We are truly sorry to hear about the issues you faced during your stay. We assure you that this is not the level of service we strive to provide. We will address the matter with our management team to ensure that such a situation does not arise again in the future. We are sorry to hear that the condition of your room and the overall hotel did not meet your expectations. We appreciate your feedback and have shared it with our housekeeping and maintenance teams to address the issues. We would like to regain your trust and invite you back to stay with us. Please get in touch with us if you decide to return, and we will do everything we can to make your stay more comfortable. I hope to have the opportunity to win back your business in the future. Sincerely, Hotel Manager
Mindi G
Дата заезда сент. 2023 г.
Другое
2.0/10
Дата отзыва 17 окт. 2023 г.
Avoid at all costs. This place is disgusting. My blowdryer broke in half while using it. Chair broke when my dad sat in it. Dirty sheets and filthy walls. My mom had a flea in her bed. I can’t stress how horrible this place was.
Перевод
Ответ от объекта размещения: Dear Guest, We are truly sorry to hear about your terrible experience at our hotel. Your feedback is deeply concerning, and we apologize for the issues you encountered during your stay. The problems you've mentioned are unacceptable and fall well below our standards. Please rest assured that we take your comments seriously, and we will address these issues to ensure such incidents do not happen in the future. We are committed to providing a clean and comfortable environment for our guests. Once again, we apologize for the inconveniences you faced, and we hope you consider giving us another opportunity to provide a much better stay in the future. Sincerely, Hotel Manager
romedlin
Дата заезда сент. 2023 г.
Другое
2.0/10
Дата отзыва 17 окт. 2023 г.
Never again will I stay here!!! The rooms were nasty and did not appear to have been cleaned properly much less sanitized! Yuck - there’s no telling what we were exposed to in these rooms that I spent good money for!!
Перевод
Ответ от объекта размещения: Dear Guest, We're sincerely sorry to hear about your disappointment with your stay at our hotel. We take cleanliness and sanitation seriously, and it's distressing to learn that you found the rooms in such an unsatisfactory condition. Your experience is not reflective of our usual standards, and we apologize for any inconvenience you faced. Rest assured, we will address this issue with our housekeeping team to ensure that all rooms are properly cleaned and sanitized for our guests. Your feedback is valuable, and we appreciate you bringing this to our attention. We hope you might reconsider and provide us with another opportunity to provide you with a more comfortable and enjoyable stay in the future. Sincerely, Hotel Manager
Гость
Дата заезда дек. 2022 г.
Семья
2.0/10
Дата отзыва 31 янв. 2023 г.
The stay was absolutely terrible. The first room I had a smell of stale cigarettes that had permeated everything. The toilet kept running. The carpet felt dirty to the point of where I did not feel comfortable taking my socks off. The air conditioner did not work either. The fan would run but the air would never cool down. I had the room changed to what I thought would've been a better room but it was only marginally better. The carpet still had the same dirty floor as the previous room. The tile for the bathroom felt unclean to the touch. The deadbolt wouldn't lock. It didn't matter how much a tried to adjust the door, I couldn't get the deadbolt to latch. I could see daylight through the door gap. The bed was extremely uncomfortable. I'm not sure how old the mattress was but every time I moved around I could feel the individual springs compress. While I was there, I could not tell if the sheets were changed daily. The hotel advertised that they had breakfast but on one of the days, the breakfast was just coffee. The other days it was just a waffle mix. Sad and disappointing doesn't quite capture it. I know it is included but at least make an effort to have a choice. I will not be staying at a Super 8 or any other Wyndham hotel again. The experience was very off-putting.
Перевод
Ответ от объекта размещения: Dear Matthew, We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time. Sincerely, Hotel Manager