I was really looking forward to my stay here, but unfortunately it was disappointing from start to finish. We stayed in one of their apartments and the biggest issue was the constant loud construction directly above our room. From morning through late afternoon, we had to deal with drilling, banging, and noise that made it impossible to relax or enjoy the space. When I raised concerns, there was no effort to accommodate us as guests, no offer to move rooms, no alternative, and no gesture of customer service. Instead, we were simply told we just had to deal with it. When I raised concerns, the hotel repeatedly ignored my messages. I specifically asked for someone to come speak with us in person, but instead we only received generic responses - again telling us we just had to deal with it. This left us feeling completely dismissed and unsupported as guests On top of that, the room itself lacked even the most basic necessities. There were no garbage bins, no paper towels, and very limited supplies provided. For a hotel at this price point, I expect at least the essentials. I booked this place hoping for a peaceful, relaxing stay in a beautiful area. Instead, I left feeling frustrated, disappointed, and wishing I had chosen another option. Until the hotel makes serious improvements both in communication with guests and in the amenities provided, I would not recommend it
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