NAMAY Namei Hotel (Communication University of China Beijing Subway Station)

The hotel staff demonstrated a lack of preparedness when handling check-in procedures for guests with foreign passports, resulting in significant delays during our arrival. We arrived one hour prior to the scheduled check-in time and inquired about early check-in possibilities. Although the staff confirmed room availability and directed us to our accommodation, we discovered that the room had not been properly cleaned following the previous occupants’ departure. After leaving our belongings, we went out for lunch and a walk. Upon our return, we were deeply disappointed with the subpar cleaning standards. The room presented several issues: Scattered debris throughout the room - Uncleaned floor areas - Stains on the bed linen - Wet flooring in the bathroom We hope these issues were due to rushed cleaning rather than reflecting the hotel’s standard maintenance practices. Despite being marketed as a new property, the hotel failed to convey that impression upon arrival. Notable deficiencies included: - Dirty walls and ceilings - Damaged socket panels - Lack of universal sockets for EU plugs Positive aspects of the hotel include: - Affordable pricing - Proximity to the metro station While I am generally not overly demanding, I can only recommend this hotel under specific circumstances: - If the location perfectly suits your needs - If you are willing to overlook its numerous shortcomings For those who prioritize quality accommodation, it is advisable to consider alternative options.

對房間設施、前台服務是滿意的。入住後對電視開機後程序不瞭解，前台馬上安排了指導。並按我們申請送來了衣架。推薦入住。

房間乾淨整潔，服務態度好