Mercure Canberra Belconnen

Отзывы об отеле Mercure Canberra Belconnen

Mercure Canberra Belconnen

59 Cameron Ave, Belconnen, Australian Capital Territory, 2617, AustraliaПолная информацию об отеле
Mercure Canberra Belconnen
Mercure Canberra BelconnenMercure Canberra BelconnenMercure Canberra Belconnen
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1 ночь

Честные отзывы об отеле Mercure Canberra Belconnen от реальных посетителей

8.9/10
Очень хорошо
Отзывов: 102
Честные отзывы
Местоположение8.8
Удобства8.6
Сервис8.8
Чистота9.3
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Все отзывы(102)
Положительные отзывы(99)
Отзывы с фото/видео(17)
Чисто(28)
Отличные номера(28)
Понравилось(16)
Гостепреимный хозяин(13)
Удобная парковка(11)
Удобное расположение для шоппинга(8)
Рядом с шоппинг-районом(7)
Удобная кровать(6)
Отрицательные отзывы(3)
Sasami223344
Улучшенный номер с кроватью «king-size»
Дата заезда окт. 2025 г.
В одиночку
Отзывов: 5
9.5/10
Потрясающе
Дата отзыва 15 нояб. 2025 г.
This hotel is amazing and exceeded my expectations! All the facilities are new and in excellent condition. The room is very spacious, equipped with central air conditioning and a large, modern TV that supports screen casting — which is perfect for guests on vacation. I’m really happy to have stayed here!
Перевод
Ellen Jennings
Стандартный двухместный номер
Дата заезда авг. 2025 г.
В одиночку
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 25 сент. 2025 г.
The front desk staff are so friendly and accomodating. Comfortable bed, aesthetically pleasing room, direct access to Labor Club for great beer and food.
Перевод
Ответ от объекта размещения: Dear Ellen, Thank you for your lovely feedback. We're delighted our front desk team made such a positive impression and that you enjoyed the comfortable bed, the room’s look, and easy access to the Labor Club for great food and beer. We look forward to welcoming you back to Mercure Canberra Belconnen.Warm regards, Naveen KFront Office Manager
Гость
Стандартный двухместный номер
Дата заезда окт. 2025 г.
В одиночку
Отзывов: 1
8.5/10
Очень хорошо
Дата отзыва 15 нояб. 2025 г.
Wonderful service and very clean environment
Перевод
Гость
Стандартный двухместный номер
Дата заезда июня 2025 г.
Пара
Отзывов: 5
9.0/10
Замечательно
Дата отзыва 30 июля 2025 г.
The hotel is generally good. The car park linked to the hotel building is convenient. The hotel staff are helpful, though they made a mistake by overcharging me. The room is new, modern, and clean. However, the shower is not great; the water pressure is insufficient, and there is no supply of water.
Перевод
Ответ от объекта размещения: Dear Guest,Thank you for your thoughtful feedback. We're glad you enjoyed the convenience of our parking and the comfort of your room. I sincerely apologise for the initial overcharge and the shower issues you experienced. I'm pleased to hear the billing concern was resolved the next day—thank you for your patience. We'll continue working to improve water pressure and ensure a smoother experience in future.Warm regards, Naveen K Front Office Manager Mercure Canberra Belconnen
Гость
Улучшенный номер с 2 раздельными кроватями
Дата заезда окт. 2025 г.
В одиночку
Отзывов: 9
9.0/10
Замечательно
Дата отзыва 19 нояб. 2025 г.
Nice hotel but far from the city proper, I get lost riding the busses, ended up riding a taxi thats too expensive.
Перевод
Wirthy
Улучшенный номер с 2 раздельными кроватями
Дата заезда сент. 2025 г.
Семья
Отзывов: 6
10/10
Превосходно
Дата отзыва 31 окт. 2025 г.
Great Hotel in Belconnen near to many restaurants and an excellent coffee shop across the road called Chatterbox. Very clean, nice rooms. Also just above the Labor Club.
Перевод
Гость
Стандартный двухместный номер
Дата заезда сент. 2025 г.
Пара
Отзывов: 4
9.0/10
Замечательно
Дата отзыва 24 окт. 2025 г.
The only service we used was the car park which is $15 a night. Checking in and checking out was OK. Didn't eat at the hotel, but the Labor Club next door had nice food and a nice atmosphere.
Перевод
Гость
Номер с кроватью «quenn-size» и улучшенный номер отеля, с ванной и жилым пространством
Дата заезда мар. 2025 г.
Семья
Отзывов: 5
9.5/10
Потрясающе
Дата отзыва 19 апр. 2025 г.
Good location which is less than 10 mins to most key attractions. There are plenty of dinning options surrounding the hotel as well as woolies and the labour club for food options. Parking is easy on-site unlike other canberra hotels.
Перевод
Ответ от объекта размещения: Thank you for your great feedback! We're glad you enjoyed our central location, dining options, and hassle-free parking—it’s wonderful to hear we stood out among Canberra hotels.Best regards, Naveen K Front Office Manager Mercure Canberra Belconnen
Гость
Стандартный двухместный номер
Дата заезда авг. 2025 г.
Пара
Отзывов: 10
3.0/10
Дата отзыва 27 сент. 2025 г.
OMG… luckily we just stayed here only one night …. 🤢🤮😷😮💨 This hotel gave to us such very bad experience … Overnight in the room 621 on 26/9/25. Room is a bit small and bed is not comfy , there is no sleepers or toothbrush in the room, however , it can be ok if stay 1 night. Only problem was … there is terrible bad smell come out from two sewers in a bathroom, it made me feel sick 🤢…. My husband called receptionist and they sent a cleaner she pulled a kettle of hot water into two sewers , it was getting worse , bad smell everywhere in the air in a room 😷a cleaner was very nice she tried her best but it did not fix that issue:( . they did not let us change to another room. They told us room all booked out no a vacant room for us to change to another room.🥹😞. I have allergy plus have to breathing awful bad small whole night… feeling terrible! Did not get good rest at all.🫩 Don’t feel well come while stay there, bad customers service, the receptionist have very bad attitude and they tried to ignore problem:( Highly not recommend stay here!
Перевод
Ответ от объекта размещения: Dear Guest, thank you for taking the time to tell us about your stay. I’m very sorry we fell short and that the sewer smell and the way your request for a room change was handled left you and your husband unwell; on that night we were fully booked and, because it was late, we had no vacant rooms available to move you into, however our cleaner attended immediately and first‑line measures were taken, then Housekeeping and Engineering deep‑cleaned the en‑suite drains the next morning and removed the smell and build up; I’ve reviewed the incident with the night team to reinforce respectful, solution‑focused service. Warm regards, Naveen KFront Office Manager Mercure Canberra Belconnen
Гость
Стандартный двухместный номер
Дата заезда июня 2025 г.
Семья
Отзывов: 17
10/10
Превосходно
Дата отзыва 26 июля 2025 г.
Very clean and tidy
Перевод
Ответ от объекта размещения: Dear Jackson,Thank you for your kind words—we’re delighted you found everything clean and tidy!Warm regards, Naveen KFront Office Manager
Гость
Стандартный двухместный номер
Дата заезда июля 2025 г.
Семья
Отзывов: 2
9.0/10
Замечательно
Дата отзыва 24 авг. 2025 г.
Our 2nd stay here. We left something on our first stay 2 months ago and they have kept it until our current stay - which is wonderful. Easy to check-in and check-out. Great location close to Emu Bank. Modern room and have all the basic amenities. Great storage space for a bit of longer stay and great size fridge that would fit a whole cake if you have one with you. Generally happy with our stay
Перевод
Ответ от объекта размещения: Thank you, Juliana, for your thoughtful review and for choosing to stay with us again. We're delighted we could reunite you with your belongings and that our team made your experience smooth and welcoming. It’s great to hear the room suited your needs—especially the fridge space (we do love a good cake moment!). We look forward to your next visit and hope it’s just as memorable.Warm regards, Naveen K Front Office Manager
Гость
Представительский номер-студия с кроватью «king-size»
Дата заезда июля 2025 г.
Семья
Отзывов: 4
8.0/10
Очень хорошо
Дата отзыва 17 авг. 2025 г.
This hotel is a doorstep to everything, Wollies, Restaurant, Cafe, and so on. The room is very clean and as what advertised.
Перевод
Ответ от объекта размещения: Dera guest, Thank you for your kind words and for highlighting our convenient location and clean rooms. We're glad the Executive King Studio met your expectations and that you enjoyed being close to everything you needed. We hope to welcome you back for another seamless stay soon.Warm regards, Naveen K Front Office Manager
Kylielorde
Стандартный двухместный номер
Дата заезда янв. 2025 г.
Семья
Отзывов: 2
10/10
Превосходно
Дата отзыва 3 мар. 2025 г.
The hotel is very clean and food is near and accessible. And my little bubba loves the very comfy bed.
Перевод
SC24
Стандартный двухместный номер
Дата заезда нояб. 2024 г.
Поездка с друзьями
Отзывов: 4
9.5/10
Потрясающе
Дата отзыва 2 янв. 2025 г.
We stayed here for 2 nights on the way back from Sydney. Spacious room, clean and comfortable bed. Reasonable parking rate at $12 per night with multiple entry and exits, and ample parking spaces. Good location in a quiet area, not too far away from the CBD. Walking distance to Westfield Belconnen. Will stay here again.
Перевод
Гость
Номер с кроватью «quenn-size» и улучшенный номер отеля, с ванной и жилым пространством
Дата заезда мая 2025 г.
Семья
Отзывов: 5
9.5/10
Потрясающе
Дата отзыва 18 июня 2025 г.
The hotel looks very new and it even provides guest laundry. Walking distance to nearby eateries.
Перевод
Ответ от объекта размещения: Dear Ruk,Thank you for your kind words! We're glad you appreciated the modern feel of the hotel and found the guest laundry and nearby dining options convenient.Regards,Naveen KFront Office Manager