Seaside Chateau Resort

Although the property is aging, we had everything we needed and the staff was very, very friendly, and helpful.

Communication was excellent! The directions we recieve were perfect and took us right to the office. Once there, we were greeted and quickly checked in. The property is quite pretty, and has terrific potential. However, it is starting to look a bit run down. The grounds are clean, but the decks are showing their age. The pool was nice, but limited seating, and again the wood decking needs attention. There is a large pergola area for shade, however the fabric was tatered and torn (needs replaced). The restaurant is ok, and some of the food we got was delicious, but 1/2 of it was not edible for us, as we cannot handle spicy food. The menu does not match what the chef sends out (expect onions & peppers in EVERYTHING). Even plain food we read & ordered still showed up with peppers, onions, tomatoes, etc. in it. The room we got was clean & comfortable inside. The shower was larger than expected, and the toilet was in a separate space, which was very nice for privacy. The bed was decent, there was a table & chairs, and a TV that worked. The few problems were: very strange entrace to the room. It was large sliding glass doors with advertising murals covering them, like a sales office at one time? There were drapes on the inside to provide privacy, however the doors closed poorly, and offered no sound proofing of any kind. The shower door had no handle so was difficult to close, and some trim in the room was falling off. This place just needs some attention!

This place could be really nice. The grounds are nice. My A/C didn't cool very well. Breakfast & Dinner were very bad. Dinner was a pounded 1/2 chicken breast swimming in garlic butter with soaked smashed potato and few veggies. Breakfast was Tablespoon of yogart, 2 slices of toast with butter / jam few pieces fruit. No water in rooms. Toilet was plugged upon arrival. No internet so TV didn't work either. The check in office is very odd and wierd. Room had a claws foot tub right in entryway with misc faucet on side from wall.

Beautiful birds and jungle Didn’t have everything on their menu at dinner but breakfast was incredible

Older resort that needs major updateing. Close to air port, ok for one night entering or exiting Belize. But would not recommend longer stay.

I would not recommend people to stay at this property, it's run down. Had a hard time going to sleep. Heard all the noise outside lack of drinking water in the room. No ice machine

We didn't get the room that we paid for with air conditioning. It was a very tiny room. Can barely walk around the bed and no air conditioning. Although we did get compensated with the dinner, that was very delicious

At one time this was a lovely resort, the staff all appeared to take pride in their work and customer service. Unfortunately the management/owners should spend some $$ for basic up keep. The lock to our room did not work and it did not work at our arrival either. (Friends were travelling with had the room at arrival) The facilities are dated, the restaurant options are limited. Overall it was fine for the first and last night on our vacation but would not recommend for a longer time.

This is a very well maintained property. The staff is friendly and helpful. The nature is incredible! I am looking forward to coming back here again!