HomeTown Inn and Suites Belle Plaine

The smoke detector was disconnected, wires hanging out of wall. Empty beer cans in the dresser drawers. No towel hooks near spa tube. No handles to get in and out of spa tube. No carpeting just vinyl tile on ice cold concrete floor. Heater was either always on 'too hot' or off got too cold.. Never will stay there again.

We ended up staying 2 nights and come to find out they do not conduct housekeeping until you have stayed 3 nights. They would if you request it. But, we are never informed this upon check in, nor is it posted anywhere informing anyone of this policy. The water pressure is less than desirable when taking a shower. Then the tv is way too small for a room of this size. The ice machine was broken and appeared to be broken for some time before we got there. Then the final straw was on our second night they allowed kids to run up and down the hall and slam doors. They did not care that this was occuring betwen the hours of 12 am and 2 am. We would not recommend.

I liked that its close to the main road and various shops and resturants. Easy to check in and overall pleasent

Stayed overnight. Check-in was quick and staff was nice. Room was clean. Would stay there again

I liked that it has a pool. The beds are also comfortable. Their walls are too thin and you can literally hear someone talking on the phone, or their alarm go off.

The room was clean and bright. The problem was the noise level. We had a room with the option to be adjoining to the room next to it. Because during a remodel, carpet was removed and wood floors installed, there is a visible gap under the door between the rooms. We had an early morning coming and, unfortunately, our neighbors had a late night. They may as well have been in the room with us it was so loud.

Comfortable bed, quiet room. Some of the fixtures were coming out of the wall, though, which diminished the overall aesthetic quality. The pictures were more impressive than the experience.

Check in was ok, wouldn’t let us split room charge on two different cards. Room… floor was not clean. Breakfast cereal on floor from previous guest. And linens where very dirty. I told front desk. They said housekeeping would be in late morning. We left and came back to beds that were made with same dirty linens. I left them out and in open so they could see the issue. Floor still dirty. A family member put the dirty linens in the hall. Saying you can’t sleep in that it is gross! Maid came by and said did I have a problem. I said look at this… she did and responded the boss will not let her change them with every guest. I said I understand that but change it if it is dirty! And please give me broom because this floor is bery dirty. She said I just cleaned it. I then ask if it was cleaned why is there still cereal on the floor from the guest before us? She just stared at me and handed me the broom.

Room was comfortable and clean. Breakfast was minimal but ok.