Aloft Nashville Franklin

All staff we encountered were super friendly. Maria was very clean and the perfect temperature. The bed was probably the most comfortable we had ever had out of any of our hotels stays with us both having serious back problems, we really appreciated that! The rooms are not huge, but they are modern and very nice. I would say that the only drawback is the fact that there is not a lot of privacy as far as sound goes between the bathroom and the bedroom portion of the room. We asked for an extra blanket, but either they forgot or one wasn’t available, no explanation there but that’s not a huge deal. Definitely stay here again.

I've been in Franklin for medical reasons once a week lately..My son's medical situation can be difficult and they've handled every situation with grace and compassion and I'm very grateful. Beyond that this place is hip...bar and live music...just a fun place to stay.

Hotel looks like it was recently remodeled. Had stayed there previously, but do not remember it looking the same. You would think that complementary coffee and a continental breakfast would be in line for a hotel of this type. Was fairly disappointed with the water temperature in the shower. It never got warm. It was more tepid. When I asked the front desk person if they were having a water issue they stated they put regulators on the Water thermostat valves so that it would conserve water. They might want to consider upping the temperature a little bit as it was a rather uncomfortable shower. Otherwise it was an average stay.

The hotel and staff was amazing. I gave a four-star review because on the last day of our stay, we had not hot water. Not ideal when it is 12 degrees outside.

The staff was really nice and helpful when I need a phone charger. I enjoyed my time there. Thank you.

Absolutely loved this hotel. The renovations are beautiful with extra special touches that will make you want to come back. (Loved the Marshall speaker). Very clean room & inviting lobby. Check-in was fast & easy. Check-out was the same. Rooms were quiet. We heard no noise from other guests. There was a bit of noise from the highway, but nothing terrible. Would definitely come back.

We had a pleasant stay - Anna was very helpful and I want to put in a good word for her. The only negative is the location - traffic can be really bad between the hotel and the freeway if you are going that way, figure on at least 10 minutes to get on the freeway (might be quick, but Saturday afternoon it took multiple cycles of each light to get through).

One of the nicest hotels I've stayed in in a while. The room was newly updated. Staff was courteous and the overall vibe was fun.

I've never had a bad experience in any Aloft hotel. Comfy beds, hot showers and free parking! Also love the peek a boo shower glass 😂.