I travel a lot and this was the 3rd of 6 hotels on this trip alone and the only one I would not stay at again.
The staff were great and very helpful and friendly, I will say that, but this hotel is dirty, poorly maintained and not in good condition.
I'm not going to go into great detail but I have no idea how this hotel gets 8.5 points and is rated as "Excellent". With the exception of the staff, there's really nothing excellent about it.
My room actually felt "sticky". The "sofa" in the suite area felt as if it were latex coated and was in poor condition, as was the other furniture in the room, including the bed which was visibly sagging and "squeaked". The bathroom was not clean, with visible rust and soil in the shower and around the sink base.
My apologies to the staff for this review, they really were the bright spot.
I will be back to Birmingham, but not to this hotel.
A quick side note, if you do stay here, there are really no amenities, no restaurant, no lounge area, no bar, although about 3 blocks easy walking up the hill there is a neighborhood where you can find a few shops, bars, and places to eat.
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