Holiday Inn Express Bloomington West

非常不錯的酒店，房間很大很乾凈，前台非常熱情，交通方便。

Very upsetting because it took an hour and a half to get us in our room. The clerk had has try several different cards (12+ cards) with 4 different rooms!!! Then he continued to not check up on us sitting in the hallway with our children. We had to always approach the front desk & say it's still not working after he had told my husband and I that he would come back! I have 2 young children that were ready to relax, go swimming, and eat that had to wait a long time! We finally had them go swimming without our room. We finally got a room but on the 2nd floor which I had requested 1st floor. I would like some sort of discount rate due to our circumstances. Thank you.

Our room was clean and comfortable. However, Breakfast was very disappointing. Biscuits were cold, hard and dry;sausage and gravy were also cold. Single coffee dispenser was empty, no backup fresh pot. The convenience of a hot breakfast on site was a principal reason for booking at this price, not pleased with this poor service

What a fantastic place to stay! The front desk employees in the am and pm were so nice and accommodating. Breakfast was fantastic, there was cereal, biscuits & gravy, sausage, cheese omelets, yogurt, breads & bagels. Very clean, quiet & comfortable place to stay with a heated pool and a jacuzzi!

Understandably a busy weekend, it being Family weekend at ISU but the front desk staff was very unfriendly and made it seem that our check-in and check-out was a bother to them. The room was very comfortable but the shower curtain and tub had mold spots. Not sure I would stay here again.

I had booked a queen room and ended up with a double beds. I asked for 2 nd floor. The 1st room we were taken had a musty smell. I asked for a different room. That was a little better but had mold by the heating cooling unit. I called the front desk and I showed her the mold and I informed her my husband had mold allergies. She asked me if I wanted a different room😢. Of course I said yes. She then took me to a double bed room which was a little better and I just said okay but now I will ask to be charged for double beds not queen bed. However, the front desk lady was polite about it. For $150 and change per night, they can do better than that.

Room was clean but had a strange odor. Bathroom could have been cleaned better. Dove toiletries were empty. Hot tub was cooler temperature than pool. Pool room needed much attention, so much dirt and hair all around the area on the floor. The staff at check in and when we asked for a bar of soap (none in room) were very nice. Most efficient check-in I have ever had a hotel!

Expected a room with a two person jetted tub. And got a room with a regular tub. Room had holes in the door and pant peeling off of the wall by shower. No towels by the pool.

Just ok. Good for one night, but not much else. No complaints but when you pay attention to the details you notice that the paint is chipping, the AC has aluminum tape holding it together, the breakfast was half empty, and there is dog hair in the rug. These details are not deal breakers, but they also make sense with the price, so once again, good for one night.