Hilton Garden Inn Bloomington

房間環境可以，服務中間出點差錯，但攜程服務溝通協調很好解決了，所以感覺挺好，可安心在攜程下單

The toilet flush was not working, no soap, shampoo in dispensers in the shower, could not pull up the blinds

We were in town for an overnight stay to see a comedian at a comedy club and found out that everything is street parking only. This was the closest hotel so we were able to walk easily. The staff was very helpful with everything from where to park cheaply for the hotel, where to eat dinner before the show and how to walk to the club. I had a problem accessing the free Wi-Fi and they gave me the code for premium Wi-Fi, no problem. We booked with the option of breakfast included and we were given the option of a wonderful buffet or cooked to order options. And our bed was comfortable.

No hot water had to take a cold shower to start a long day. No effort was made to give me anything for my inconvenience. I had a 12.00 charge from the pantry they could have at least waved that! Instead I paid full price and did not receive what I paid for.

The staff were very friendly and helpful. They provided a quick checkin and checkout!

The rooms were very sp****ly equipped (e.g. no hair dryer, no extra blanket, and no luggage holder). Also, the cross-walk beeping was loud even though we were on the 4th floor. One elevator was out of service. And the pool was not available. However, the fitness room was well equipped and the staff were excellent.

The best thing was convenience. During my stay, only one elevator was available. With a sporting event going on in town and the hotel rooms being fully and my room being on the 6th floor-it was quite an inconvenience. Also my reservation email said check-out was 12 but front desk told me it was 11 a.m. Not that it mattered much but was given conflicting responses..

Nice breakfast, room OK, first night was on the street side even though I requested quiet (tour bus vibrated entire building for hours in AM), heating system worked only sporadically

Only 1 of the 2 elevators was working. Someone who had stayed there 2 weeks prior said that neither elevator was working then.