I had the deluxe suite, and it is exactly as advertised. I think the bed may have been the most comfortable I have ever experienced. Everything was clean and in good repair. The service from the staff was very good, linens were of high quality and not worn.
My problem came with the fact that there is a rooftop bar that was located just one floor above my room. The music was played extremely loud, along with someone speaking over a loudspeaker. I think it went on until at least 3am. They really need to do some soundproofing and maybe close earlier.
Also, the hotel I booked had a pool and a nice terrace for all the guests. But when I went to the pool, I was told that the pool and the terrace as well as the lounge were all closed that day until 3pm because of a private childrens birthday party.
I felt pretty ripped off, to be honest. I mean, I paid for that pool and terrace and then they basically told me that the pool and terrace are just there to lure me into paying for a room but not for me to use. I was pretty upset since these were two factors for selecting this particular hotel.
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