Holiday Inn Express & Suites Branson 76 Central

Old run down Gross rooms Redone bathrooms Perfume smell covering mold smell Nice front desk people

We rented two rooms for our stay since there were 8 of us and a baby in our traveling group. We checked in, and the lobby was nice. The girl at check-in was polite. When we get to our rooms me, my huband, son and daughter in law with the baby took the first room. My daughter, her husband and child took the other room. The first room was dirty, there was half-eaten pizza left on the floor from the previous person. It was very noticeable. I don't know how the housekeepers could havemissed it unless it was done on purpose. Everything about the room felt dirty, the phone had sticky stuff on it, the water kept getting cold during the shower, and there was no water pressureĺ

The elevators weren’t working, our room flooded from the toilet and we hadn’t even used the toilet. We got moved to other room which was next to the employee room. The noise was unbearable.

The room was small and the facility is definitely older which is fine. unfortunately the walls are paper thin and we could not get any sleep. No one was making unreasonable noise for staff to address it’s just not a quiet building.

When we tried to check in we could not. So we waited but when we came back we were offered a room in the back that we felt was unsafe.I would hate to feel that are color was the reason for this.

VERY FRIENDLY. GREAT BREAKFAST. AND QUIET FOR SOME VERY TIRED TRAVLERS ! THANK YOU !!!!!

Staff was friendly. Hotel is old---and---is going through a renovation area by area. Unfortunately our room had not been updated. While bathrooms were clean the flow of water was not the best. Beds were made daily but of course not as comfortable as we have at home. All in all I gave it an average because it wasn't unbearable just needs to be updated and staff was very friendly.

Friendly staff. Comfortable beds. Clean. Decent breakfast. Good location. Ac/heat didn’t work well. Corner Bathroom very small.

Disappointing - I reserved a room to fit 5 and was given a room that tightly fit 4. I was told the hotel was sold out and there was nothing they could do but cancel the reservation. The requests I made were also not fulfilled. The bathroom floor was dirty and the elevator at our end of the hotel was broken.