Red Lion Inn & Suites Branson

It was okay, apparently it is a known issue that when it is very cold outside the room keys do not work. This left us running our toddler up and down the stairs to either get someone with a master key to open our room or standing in the cold warming up the lock enough for the they care to work. No housekeeping service during our 4 night stay, we were given 2 towels for the duration (two adults and one child) we had to ask for more towels and trash bags.

The stay was good. Previous customer still had dirty towels left from them. Needs a good deep cleaning. Overall was fairly clean.

It’s great for this price, 55 including a not bad breakfast; and you don’t even need to pay ahead of time, no track.

First room my mom and I where checked into had a broken heating/cooling unit. No power going to it! The woman working the front desk was very accommodating considering the fact that it was Christmas and my mom was disabled and we could not do stairs. Unfortunately she had to call someone that was off‐duty to go and clean a room to get my mom and I lower level room with a working heating unit. The staff was very nice and helpful.

The front desk staff was extremely friendly and helpful, but overall our stay was unpleasant. Their computer system crashed and delayed our check in, the first room we were assigned had not been cleaned, the tub didn’t drain, paint was peeling everywhere, and the mattress was terrible.

Overall served its purpose. I wasn’t concerned with fancy bells and whistles so we went for cost effectiveness. Service should not decline that much for $20 less a night. Bedding was dirty (hair on pillow cases, lipstick on pillow cases), empty tissue holder, floors dirty (not vacuumed), bugs on floor. There was a half roll of toilet paper for our 3 night stay and only 3 towels for our party of 4 and no do not disturb door hanger. Had to go get everything ourselves. Getting in and out of the parking lot was a hassle every time no matter the day. Run down/abandoned rooms in the back of the property that had obviously been broken into multiple times. Door lock was a hassle every time we went to enter. We will not be staying here again.

Great location but thats it! Dirty bathroom, no cleaning, unfriendly and non caring staff,they didn't care that we were there at all!

Big stain greeted you on the floor as soon as you walked in. The shower did not drain at all.

Staff was very friendly and helpful. Rooms were clean. Breakfast was better than most free hotel breakfast.