Garni Hotel VIRGO

Может быть, это потому, что я впервые останавливаюсь в апартаментах, но это было неудобно, потому что не было службы приема гостей, как в отеле. Отель и ресепшн — это совершенно разные места, и не было никакого предварительного уведомления, и только адрес ресепшена был вывешен у входа, так что это было неудобно для тех, кто не умеет читать по-словацки. Размещение было чистым, лед был очень просторным, а реквизит и окна в номере были как в комнате принцессы.

Номер находится близко к улице, немного шумно ночью и рано утром, до центра города около 10 минут ходьбы, но завтрак хороший, есть парковка в другом месте, стоимость выше!

Hotel is just outside (a few minutes walk from) the pedestrian only Old Town, on a quiet back street. Room was large, clean and comfortable. The hotel has two buildings on opposite sides of the street. I was in the older building. Room had external access via a covered veranda, which is private to the rooms it accesses, with an outside table and chairs for each room. All of the staff spoke good English and were polite and helpful. Excellent value.

It’s very close to the city centre so everything is accessible by walk. The room was clean and smelled nice, it had a tub which was great. The only negative thing was that the glasses in the room and in the bathroom were used and very dirty. Despite this we had a nice stay.

Locale di recente ristrutturazione, in una via tranquilla e nelle immediate vicinanze del centro storico. Camera arredata in modo essenziale ma pulita. Letto comodo. Arredo bagno praticamente inesistente, inoltre la vasca da bagno non dispone di una parete vasca in vetro, per agevolare la doccia evitando di allagare il pavimento dello stesso. Personale cortese. Buona colazione internazionale sia dolce che salata.

Náš pobyt v tomto hoteli bol veľkým sklamaním. Izba, ktorú sme dostali (číslo 202), mala neumytú vaňu a veľké škvrny na gauči. Fotografie nezodpovedali realite. Navyše, izba bola plná nezvyčajného hmyzu, ktorý sme objavili za posteľou, za gaučom a na posteli. Moja priateľka mala po celom tele viditeľné štípance. Ďalším nepríjemným prekvapením boli technické problémy. Kľúč v kúpeľni sa nedal pretočiť a nebolo možné zamykať dvere, rovnako ako prepnúť sprchu vo vani. Najviac nás však sklamala komunikácia s manažmentom. Na naše následné emaily sme nedostali odpoveď. Táto nedostatočná reakcia a nezáujem o riešenie problémov hostí je neprijateľná. Bohužiaľ, na základe našej skúsenosti tento „hotel“ neodporúčame nikomu, kto očakáva aspoň základnú úroveň čistoty a služieb. / Our stay at this hotel was a huge disappointment. The room we were given (number 202) had an unclean bathtub and large stains on the sofa. The photos did not match reality. Additionally, the room was full of unusual insects that we found behind the bed, behind the sofa, and on the bed. My girlfriend had visible bites all over her body. Another unpleasant surprise was the technical issues. The bathroom key wouldn’t turn, making it impossible to lock the door, and the shower in the tub couldn't be switched on. The most disappointing aspect was the communication with the management. We received no response to our follow-up emails. This lack of response and disinterest in resolving guests' issues is unacceptable. Unfortunately, based on our experience, we do not recommend this "hotel" to anyone expecting at least a basic level of cleanliness and service.